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Wajax

Inside Sales Representative

Langley (District), BC, Canada
Langley, BC, V1M 3B1, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

The Opportunity

Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.

The Role

Develop and maintain confidential client information utilizing Wajax’s CRM software.
Manages Customer Satisfaction with all existing customers by delivering the utmost in customer service.
Generate new and repeat sales by providing product and pricing information in a timely manner.
Determine customer requirements and expectations to recommend specific products and solutions.
Recommend alternative products based on cost, availability, or specifications.
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required
Attend site visits and customer presentations with After Market Sales Rep as required.
Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.

** BPT & Hydraulic knowledge is an asset.

The Candidate

Knowledge of mechanical power transmission, hydraulics and/or pneumatics'
Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce
preferred), completion of ongoing product training
Responsible and adaptable
Problem solving skills
Results-oriented and willingness to always offer superior service
Demonstrated skills in planning and organization of work
Good team spirit

Compensation:

Base pay $65,000 to $75,000 per annum plus quarterly bonus plan. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

This is a current replacement vacancy.

Wajax does not use AI powered recruitment processes.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
Company matched pension plan.
Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.

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More about this job

Responsibilities

The Inside Sales Representative is responsible for generating new and repeat sales while maintaining customer satisfaction through effective communication and product recommendations. They will manage client information in the CRM, prepare quotes and tenders, and collaborate with After Market Sales Reps on site visits.

Requirements

Candidates should have knowledge of mechanical power transmission, hydraulics, or pneumatics, along with proficiency in Microsoft Office and CRM software. Strong organizational, problem-solving, and customer service skills are essential for this role.

Skills

Inside sales
Customer service
CRM software
Salesforce
Cross-selling
Up-selling
Product knowledge
Mechanical power transmission
Hydraulics
Pneumatics
Microsoft Office
Communication skills
Problem solving
Planning
Organization
Teamwork

Benefits

Health benefits
Dental benefits
Health spending account
Product training
E-learning
Employee discounts
Group mortgage program
Home and auto insurance program
Pet insurance
Recognition program
Pension plan
Health and wellness program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
CRM
Salesforce
Hydraulics
Pneumatics
Mechanical Power Transmission
Microsoft Office
Outlook
Excel
Word
PowerPoint
Customer Satisfaction
Tenders
RFQ
Project Quotations
After Market Sales
Industrial Products
Cross-selling
Up-selling
BPT

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