Product Support Representative- Material Handling
- Dartmouth, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience
- Posting language
- English
- Posted
Original job description
The Opportunity
Prospect and source new customer opportunities within defined territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.
The Role
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights Include
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
Prospect and source new customer opportunities within defined territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.
The Role
- Manages Customer Satisfaction with Existing Territory Customers.
- Identifies and resolves issues in a timely manner.
- Attend to phone inquiries and demands from established and prospective clients.
- Meet and exceed all established sales targets as determined monthly/annually.
- Assist in the creation and submission of bids for National Customer opportunities.
- Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.
- Education: College diploma / Post secondary Education
- Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience
- Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s licence.
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred)
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights Include
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Award-Winning Health and Wellness Program.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
More about this job
Responsibilities
Develop a strategic prospecting plan to identify new customer opportunities, advise clients on material-handling products, and manage satisfaction and issues for existing territory customers. Meet sales targets, respond to client inquiries, support national customer bids, and coordinate order status and delivery compliance with manufacturers, internal departments, and suppliers.
Requirements
A college diploma or other post-secondary education and 2–3 years of related sales, marketing, or equivalent business experience are required. Heavy equipment knowledge is an asset; candidates must have a valid driver’s licence and proficiency with Microsoft Office and CRM software, preferably Salesforce.
Skills
- Sales Prospecting
- Strategic Prospecting Planning
- Product Knowledge
- Customer Satisfaction
- Issue Resolution
- Client Communication
- Sales Target Achievement
- Bid Preparation
- Order Coordination
- Supplier Liaison
- Heavy Equipment Knowledge
- IMPACT Selling Process
- Microsoft Office
- Outlook
- Excel
- Word
Benefits
- Competitive Pay
- Health And Dental Benefits
- Health Spending Account
- Learning And Development
- E-Learning And Product Training
- Employee Discounts
- Recognition Program
- Cash Awards
- Health And Wellness Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Manufacturing
Keywords
- Material Handling
- Machinery Manufacturing
- Heavy Equipment
- Sales
- Marketing
- Strategic Prospecting Plan
- Product Offerings
- Customer Satisfaction
- Territory Management
- Sales Targets
- National Customer Bids
- Order Status
- Delivery Compliance
- IMPACT Selling Process
- Valid Driver’s Licence
- Microsoft Office
- Outlook
- Excel
- Word
- PowerPoint
- CRM
- Salesforce
- Manufacturers
- Supplier Coordination