Jobs in Canada

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Added 38 mins ago
Dishwasher, Armani Caffè (FT)
Giorgio Armani
Vancouver, BC
Part-time
…detail, sense of urgency, and coordination with the culinary and front-of-house teams will support seamless service and a refined caffè…
Added 3 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Saskatoon, SK
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Bathurst, NB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Dauphin, MB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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Customer Service Desk Associate
Walmart Canada
Hamilton, ON · Waterdown, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 3 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
Terrace, BC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 3 hours ago
(CAN) General Merchandise Associate Part Time
Walmart Canada
Thunder Bay, ON
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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(CAN) General Merchandise Associate
Walmart Canada
Red Deer, AB
Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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General Merchandise Associate
Walmart Canada
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Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
Veterinary Reception, Client Care, Burlington Animal Hospital
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Full-time
Experience working at the front desk or as a veterinary assistant in animal hospitals.
Added 3 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
(CAN) Associé, marchandise générale
Walmart Canada
Cowansville, QC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 5 hours ago
Membership Sales Associate
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North Vancouver, BC
$16 to $19 CAD / hour
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Working at our front desk which includes answering phones and talking to members among other tasks
Added 6 hours ago
Customer Service Representative (Motivator) - Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 7 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Dauphin, MB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 9 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
Smiths Falls, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 9 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
Contract
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Added 9 hours ago
Community Associate, L'Avenue (Montreal)
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Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
Added 9 hours ago
Entry Level HR
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Clinic Experience Associate
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Clinic Experience Associate – Regina Gold Square, SK
Added 10 hours ago
Security Concierge
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Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 10 hours ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 10 hours ago
Weekend Light Duty Cleaner
FirstService Residential Canada
Burlington, ON
Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 10 hours ago
Light Duty Cleaner
FirstService Residential Canada
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FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 10 hours ago
Live-Out Building Superintendent
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FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…

Walmart Canada

(CAN) Customer Service Desk Associate

Smiths Falls, ON, Canada

Pay: The minimum rate of pay for this position starts from $17.75.
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $17.75.

‎

Le taux horaire minimum pour ce poste débute à 17.75.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

114 LOMBARD ST, SMITHS FALLS, ON K7A 5B8, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while providing friendly, professional service. Follow company procedures, maintain accurate tax-exempt records, route damaged merchandise to Claims, and verify returned items and scanning accuracy before restocking.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is stated. The role requires flexibility to work evenings, weekends, and holidays, and the ability to perform physical tasks including extended standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Refunds And Returns Processing
Exchange Processing
Company Policy Compliance
Sales Tax Recordkeeping
Claims And Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Communication
Time Management
Adaptability
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Refunds
Returns
Exchanges
Company Procedures
Sales Tax
Tax-Exempt Records
Claims Processing
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Restocking
Store Operations
Customer Experience
Evening Shifts
Weekend Shifts
Holiday Shifts
Physical Demands

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