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Added 12 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Victoria, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Victoria, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 12 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Terrace, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 12 mins ago
WC
overnight associate
Walmart Canada
Antigonish, NS
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 42 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 42 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
St. Albert, AB
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 42 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Calgary, AB
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 42 mins ago
WC
Grocery associate
Walmart Canada
Kitchener, ON
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Richmond, BC
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 42 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
New Westminster, BC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 42 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Vancouver, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 42 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Stettler, AB
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 42 mins ago
WC
Asset Protection Associate
Walmart Canada
Hamilton, ON · Waterdown, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 42 mins ago
WC
(CAN) Overnight Remodel Associate
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Alma, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Saint-Eustache, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Saint-Bruno, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) Stockperson/Cartpusher
Walmart
Repentigny, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Levis, QC
- Full-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) Stockperson/Cartpusher
Walmart
Montreal, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) Produce Stocker
Walmart
Victoriaville, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.

Walmart Canada

(CAN) Customer Service Desk Associate

St. Albert, AB, Canada

The minimum rate of pay for this position starts from $16.15. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.15.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $16.15.

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Le taux horaire minimum pour ce poste débute à 16.15.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while providing friendly, professional service. Process returns accurately, maintain tax-exempt records, route damaged merchandise to Claims, and verify returned items before they go back on the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is stated. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Refunds And Returns Processing
Exchange Support
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Following Company Procedures
Communication
Flexibility
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Desk
Retail
Refunds
Returns
Exchanges
Customer Questions
Customer Directions
Sales Tax-Exempt Records
Company Policies And Procedures
Claims Processing
Damaged Merchandise
Refund Slips
Scanning
Pricing Accuracy
Inventory Accuracy
Store Operations
Front End
Evening Shifts
Weekend Shifts
Holiday Shifts
Restocking
Recovery
Stocking
Zoning
Merchandise Organization

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