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Added 4 mins ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 hour ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
RW&CO
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Temporary Fashion Associate - Upper Canada Mall
RW&CO
Newmarket, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
IT Specialist - Endpoint Management
Natural Factors
Coquitlam, BC
Full-time
Take ownership of our endpoint management environment and help shape the future of our technology operations. In this hands-on role, you’ll oversee endpoint platforms, security, and…
Added 1 hour ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
Reitmans (Canada) Ltée/Ltd
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank
Toronto, ON
Support the maintenance and updating of Volcker Desk Operating Plans (DOPs), ensuring desk strategies are clearly articulated and documented
Added 2 hours ago
Customer Service Representative (Motivator) - Toronto Bell Trinity Centre
GoodLife Fitness
Toronto, ON
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 2 hours ago
Customer Service Representative (Motivator) - Toronto Bell Trinity Centre
GoodLife Fitness
Toronto, ON
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 2 hours ago
Temporary Fashion Associate - PENN
RCL - Reitmans Canada Ltd/Ltée
Thunder Bay, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Temporary Fashion Associate - Upper Canada Mall
RCL - Reitmans Canada Ltd/Ltée
NB · New Market, NB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 hours ago
Temporary Fashion Associate - PENN
Reitmans (Canada) Ltée/Ltd
Thunder Bay, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 hours ago
costumer service associate
RONA
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
Full-time
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the…
Added 4 hours ago
Customer Service Representative (Motivator) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 4 hours ago
IT Specialist - Endpoint Management
Factors Group of Nutritional Companies
Coquitlam, BC
Take ownership of our endpoint management environment and help shape the future of our technology operations. In this hands-on role, you’ll oversee endpoint platforms, security, and…
Added 7 hours ago
Data Center Technician - Electronic Technician Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Division/Unit: Office of Enterprise Tech / Facilities Support
Added 7 hours ago
Project Desk/LBM Associate
Kent Building Supplies
Summerside, PE
Part-time
Project Desk Associates are sales professionals that partner with customers to fully understand their needs and assist in planning construction and renovation projects. As knowledgeable…
Added 7 hours ago
Customer Service Associate
Kent Building Supplies
Summerside, PE
Part-time
Answering front desk phone and directing calls
Added 8 hours ago
Customer Service Representative (Motivator) - Pickering Liverpool and Kingston
GoodLife Fitness
Kingston, ON · Pickering, ON · Liverpool, NS
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 8 hours ago
Temporary Fashion Associate - RW&CO
Reitmans (Canada) Ltée/Ltd
Toronto, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 8 hours ago
Video Conference Support Engineer - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Video Conference Support Engineer
Added 8 hours ago
Temporary Fashion Associate - RW&CO
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 8 hours ago
Grants and Contracts Coordinator - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 9 hours ago
Customer Service Associate
J.D. Irving, Limited
Summerside, PE
Part-time
Answering front desk phone and directing calls
Added 9 hours ago
Project Desk/LBM Associate
J.D. Irving, Limited
Summerside, PE
Part-time
Project Desk Associates are sales professionals that partner with customers to fully understand their needs and assist in planning construction and renovation projects. As knowledgeable…
Added 10 hours ago
Associate, Global Markets Supervision
Royal Bank of Canada
Toronto, ON
Full-time
…implemented and sustained. This role involves maintaining supervisory desk procedures and working closely with business partners to help manage risk, and ensure compliance with internal…

Walmart Canada

(CAN) Customer Service Desk Associate

St. Albert, AB, Canada

Pay: The minimum rate of pay for this position starts from $16.15.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $16.15.

‎

Le taux horaire minimum pour ce poste débute à 16.15.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while following company procedures and maintaining accurate records. Handle damaged and returned merchandise, verify items and refund slips, and scan products accurately before returning them to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Refunds And Returns Processing
Professional Communication
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Following Policies And Procedures
Time Management
Adaptability
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Refunds
Returns
Exchanges
Sales Tax
Recordkeeping
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Company Policies
Customer Questions
Store Operations
Evening Shifts
Weekend Shifts
Holiday Shifts
Physical Demands

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