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Added 3 mins ago
Retail Customer Service Coordinator Full Time Seasonal Marshalls/HomeSense - Meadowlands Power Centre
The TJX Companies, Inc.
Ancaster, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 3 mins ago
Retail Merchandising Processing Coordinator Full Time HomeSense - South Edmonton Common
The TJX Companies, Inc.
Edmonton, AB
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 3 mins ago
Front Desk Associate
Planet Fitness
Brampton, ON
Part-time
Characteristics that will make you a perfect match for our Front Desk Associate:
Added 3 mins ago
Temporary Fashion Associate - RW&CO
Reitmans (Canada) Ltée/Ltd
AB · Edmonton, Alberta
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 mins ago
Retail Sales Associate
Canna Cabana
Mississauga, ON · Winston Churchill, Mississauga, ON
$17.6 to $18.5 CAD / hour
Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…
Added 3 mins ago
Administrative Clerk, Full Time
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Full-time
Administrative & Operations Support Associate
Added 3 mins ago
Produce Processor Light
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…from the farmer’s field to our customers’ kitchens. FreshPoint operations span more than 30+ distribution centers in the US and Canada. We target regional and national foodservice customers…
Added 17 mins ago
(CAN) Fashion Associate
Walmart Canada
Bedford, NS
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Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 17 mins ago
Seasonal Sales Associate - Ontario Mills
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$17 to $21.25 USD / hour
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Our Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an…
Added 17 mins ago
Associate Support Technician
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Charlottetown, PE
$54,561 to $58,617 CAD / year
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Added 17 mins ago
Customer Support & Warehouse Associate
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Full-time
…team. This position is responsible for all aspects of warehouse operations and may occasionally provide support at the order desk. The successful candidate will see this role as an…
Added 17 mins ago
icebreaker: Seasonal Sales Associate - Kitsilano
icebreaker
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$19.25 to $20.79 CAD / hour
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…flexible work schedule? If yes, apply to be a Seasonal Sales Associate with…
Added 18 mins ago
Corporate Store Manager C - Store
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Know our customer by interacting with the customer on the sales floor and observing shopping behaviors, and associate/customer experience.
Added 18 mins ago
SALES ASSOCIATE
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Added 18 mins ago
SALES ASSOCIATE
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Added 18 mins ago
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Mallorytown ONroute - Restaurant Brand Manager
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…accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will…
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Chef Manager
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Creative ability to apply current trendy food items and presentations to food service operations.
Added 48 mins ago
Temporary Sales Support Associate
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The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 48 mins ago
(CAN)Food& Consumables Associate
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Victoria, BC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 48 mins ago
Staff Pharmacist
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(CAN) Préposé au traitement des commandes OMNI
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Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 48 mins ago
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Lachute, QC
Full-time
…and a strong focus on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 48 mins ago
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Lachute, QC
Full-time
…and a strong focus on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 48 mins ago
(CAN) Stocking 2 Team Lead
Walmart Canada
Saint-Bruno, QC
Full-time

Walmart Canada

(CAN) Customer Service Desk Associate

St. Albert, AB, Canada

Pay: The minimum rate of pay for this position starts from $16.15.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $16.15.

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Le taux horaire minimum pour ce poste débute à 16.15.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while following company procedures and maintaining accurate records. Handle damaged and returned merchandise, verify items and refund slips, and scan products accurately before returning them to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Refunds And Returns Processing
Professional Communication
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Following Policies And Procedures
Time Management
Adaptability
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Refunds
Returns
Exchanges
Sales Tax
Recordkeeping
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Company Policies
Customer Questions
Store Operations
Evening Shifts
Weekend Shifts
Holiday Shifts
Physical Demands

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