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Added 4 mins ago
S
Full-Time Retail Associate (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
…with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience…
Added 4 mins ago
S
Part Time Retail Associate (Optical): Calgary, AB
Specsavers
Calgary, AB
- Part-time
…with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience…
Added 4 mins ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Calgary, AB
- Other
We are looking for a dependable, hands-on Warehouse/Yard Associate to join our Calgary branch!
Added 19 mins ago
A
Calgary, AB - Shop Helper
Altec
Calgary, AB
- Full-time
Ability to seek out appropriate associate for assistance
Added 19 mins ago
IC
Commercial Financing - Analyst / Associate
Impact Commercial
North Vancouver, BC
- Full-time
…specializing in commercial real estate, development & construction, equipment, and business acquisition financing. We’re a growing business delivering outstanding commercial financing…
Added 34 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Edmonton, AB
- Full-time
Technical acumen to operate computer and printing equipment.
Added 1 hour ago
S
Lead Hand
Sysco
Vancouver, BC · Buckhead Vancouver
- Full-time
…company’s cycle count program and occasionally operating heavy…
Added 1 hour ago
S
Warehouse
Sysco
Vancouver, BC · Buckhead Vancouver
- Full-time
Ensure that any equipment being used is safe to operate at all times.
Added 1 hour ago
S
Warehouse
Sysco
Vancouver, BC · Buckhead Vancouver
- Full-time
…order picking, shipping and receiving, inventory handling, and equipment operation. By maintaining high standards of safety, quality, and productivity, the Warehouse Worker helps the…
Added 1 hour ago
E-Commerce Shipping Associate
Sporting Life Group
Ottawa, ON
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
E-Commerce Shipping Associate (s)
Sporting Life Group
Calgary, AB
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
UR
Associé(e) aux Ventes – Programme de Développement des Représentants
United Rentals
Dorval, QC
- Full-time
Added 1 hour ago
S
Part Time Order Selector
Sysco
Regina, SK · Sysco Regina
- Part-time
Safely and efficiently operate material handling equipment such as electric pallet jacks, order pickers, and voice-directed picking systems.
Added 1 hour ago
C
Client Associate (IR licensed) Mandarin speaking
CIBC
Toronto, ON
- Full-time
…investment advice and exceptional client service. As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new…
Added 1 hour ago
AC
Regional Service Agent
Allstate Canada
Thunder Bay, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 1 hour ago
Food Service Attendant (FT) - (YTZ Airport)
SSP
Toronto, ON
SSP Canada operates multiple restaurants inside the Billy Bishop Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling…
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Calgary, AB
- Part-time
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Kemptville, ON
- Part-time
Added 1 hour ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Morden, MB
- Part-time
Added 2 hours ago
TF
Warehouse Associate 2
The Fastener Group Ltd.
Brandon, MB
- Full-time
The Warehouse Associate plays a critical role in ensuring the efficient operation of the warehouse within the retail trade industry. This position is responsible for managing inventory,…
Added 2 hours ago
MA
Production Manager Aluminum Arm
Musashi Americas
Arthur, ON
- Full-time
Develop and implement plans to efficiently use materials, labour and equipment to meet production goals.
Added 2 hours ago
S
Part Time Retail Associate (Optical): Vaughan, ON
Specsavers
Vaughan, ON
- Part-time
…with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience…
Added 2 hours ago
CC
Retail Sales Associate
Canna Cabana
Fort Erie, ON
- $17.6 to $18.5 CAD / hour
- Part-time
…Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our…
Added 2 hours ago
MC
Network Technologist NOC Technologist (35945)
Myticas Consulting
Ottawa, ON
- Full-time
…enjoys troubleshooting, working with RF and telecommunications equipment, and taking ownership of network availability and…
Added 2 hours ago
BL
Director of Operations and Human Resources
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Prepare and coordinate operational and partnership-level reports, including reports relating to associate and staff salaries, reviews and billing rates.

Walmart Canada

(CAN) Customer Service Desk Associate

Cochrane, AB, Canada

The minimum rate of pay for this position starts from $16.15. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.15.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $16.15.

‎

Le taux horaire minimum pour ce poste débute à 16.15.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

15 QUARRY STREET WEST, COCHRANE, AB T4C 0W5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while following company procedures and providing friendly, professional service. Maintain accurate records, route damaged merchandise to Claims, and verify and scan returned items before placing them back on the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and the ability to perform physical tasks including extended standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Refunds And Returns Processing
Communication
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Attention To Detail
Policy Compliance
Time Management
Adaptability
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Refunds
Returns
Exchanges
Sales Tax Records
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Inventory Accuracy
Pricing Accuracy
Company Policies And Procedures
Customer Questions
Store Operations
Evening Shifts
Weekend Shifts
Holiday Shifts
Physical Stamina
Lifting
Attention To Detail

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