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Added 8 mins ago
TS
Store Associate
The Salvation Army in Canada
Moose Jaw, SK
- Full-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 8 mins ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 8 mins ago
TS
Store Associate
The Salvation Army in Canada
Moose Jaw, SK
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 8 mins ago
VS
Over Night 8pm-6am Seasonal Associate-St. Catherine Street
Victoria’s Secret & Co.
Montreal, QC
- Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 8 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - ORCHARD PARK
The Aldo Group Inc / Le Groupe Aldo Inc.
Kelowna, BC
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 8 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Bloor Thrift Store
- Part-time
Support store presentation through visual merchandising, display setup, and regular upkeep of a clean and organized sales floor.
Added 51 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
Copes with changing situations on the sales floor
Added 1 hour ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Full-time
Copes with changing situations on the sales floor
Added 1 hour ago
TH
Overnight Freight Associate : Part Time - SHAWNESSY
The Home Depot Canada
Calgary, AB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 1 hour ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Halifax, NS
- Part-time
Copes with changing situations on the sales floor
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Drayton Valley, AB
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Dauphin, MB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Prince George, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Overnight Associate (Temp 3 month Contract)
Walmart Canada
Hanover, ON
- Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Regina, SK
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
Regina, SK
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
W
(CAN) General Merchandise Associate
Walmart
Concord, ON · Vaughan, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Moose Jaw, SK
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Moose Jaw, SK
- Full-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 3 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Fort Garry Thrift Store
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 3 hours ago
RL
Operations Support Associate
Ralph Lauren
Richmond, BC
- Part-time
As an Operations Support Associate at Polo Ralph Lauren, plays a crucial role in ensuring the smooth day-to-day operations in our retail stores. Responsible for various aspects in store…
Added 3 hours ago
W
(CAN) Overnight Associate
Walmart
Toronto, ON
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 3 hours ago
W
(CAN) General Merchandise Associate
Walmart
Regina, SK
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 3 hours ago
W
(CAN) Overnight Associate
Walmart
Regina, SK
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…

Walmart Canada

(CAN) Customer Service Desk Associate

Thunder Bay, ON, Canada

The minimum rate of pay for this position starts from $18.10. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.10.
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service. 

Potential Challenges in This Role

 

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. 
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

 

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new. 

 

Appreciation for Your Efforts 

 Your contributions are recognized and valued. 

 

Career Growth Opportunities 

 Build your skills and advance your career with us. 

 

Meaningful Impact 

Take pride in helping customers save money and live better. 

 

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $18.10.

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Le taux horaire minimum pour ce poste débute à 18.10.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1101 ARTHUR ST W, THUNDER BAY, ON P7E 5S2, Canada

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while following company procedures and providing friendly, professional service. Maintain accurate records, route damaged merchandise to Claims, and verify and scan returned items before placing them back on the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Refunds And Returns Processing
Exchanges
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Communication
Time Management
Adaptability
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Desk
Retail
Refunds
Returns
Exchanges
Company Procedures
Sales Tax-Exempt Records
Claims Processing
Damaged Merchandise
Refund Slips
Scanning
Pricing Accuracy
Inventory Accuracy
Store Operations
Customer Questions
Customer Directions
Evening Shifts
Weekend Shifts
Holiday Shifts
Restocking
Recovery
Stocking
Zoning
Physical Demands
Attention To Detail

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