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Added 8 mins ago
WC
(CAN) Associé, épicerie
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 52 mins ago
W
(CAN) Stockperson/Cartpusher
Walmart
Halifax, NS
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 52 mins ago
W
Stock Unloader Associate
Walmart
Maple Ridge, BC
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 52 mins ago
W
(CAN) Produce Stocker
Walmart
Lethbridge, AB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 52 mins ago
W
Self Checkout Attendant
Walmart
Dawson Creek, BC
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Produce Stocker
Walmart Canada
New Glasgow, NS
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Grocery Associate
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 1 hour ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
Asset Protection Associate
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 1 hour ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
Customer Service Desk Associate
Walmart Canada
Edmundston, NB
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Winnipeg, MB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Associé, viande
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 1 hour ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Terrace, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Saskatoon, SK
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 1 hour ago
WC
(CAN) Produce Stocker
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Produce Stocker - FT
Walmart Canada
Olds, AB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Produce Stocker
Walmart Canada
Regina, SK
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Surrey, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
Stock Unloader Associate
Walmart Canada
Maple Ridge, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Orangeville, ON
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Produce Stocker
Walmart Canada
Surrey, BC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Orangeville, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Walmart Canada

(CAN) Customer Service Desk Associate

Saint John, NB, Canada

The minimum rate of pay for this position starts from $16.05. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.05.
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service. 

Potential Challenges in This Role

 

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. 
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

 

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new. 

 

Appreciation for Your Efforts 

 Your contributions are recognized and valued. 

 

Career Growth Opportunities 

 Build your skills and advance your career with us. 

 

Meaningful Impact 

Take pride in helping customers save money and live better. 

 

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $16.05.

‎

Le taux horaire minimum pour ce poste débute à 16.05.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

621 FAIRVILLE BLVD, SAINT JOHN, NB E2M 4X5, Canada

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while providing friendly, professional service. Process returns accurately, maintain tax-exempt records, route damaged merchandise to Claims, and verify and scan returned items before they go back to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform repetitive tasks, stand for extended periods, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Refunds And Returns Processing
Customer Assistance
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Following Company Procedures
Time Management
Physical Stamina
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Customer Service Desk
Refunds
Returns
Exchanges
Company Procedures
Sales Tax-Exempt Records
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Store Operations
Customer Experience
Evening Shifts
Weekend Shifts
Holiday Shifts
Restocking
Zoning
Physical Demands

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