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Added 2 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Penticton, BC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 2 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Full-time
…focusing on improving product flow from the backroom to the sales…
Added 2 mins ago
W
(CAN) Overnight Associate
Walmart
Regina, SK
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 18 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 18 mins ago
WC
(CAN) Overnight Associate (PT)
Walmart Canada
Mississauga, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 18 mins ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Kelowna, BC
- Full-time
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Added 18 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 47 mins ago
W
(CAN) Overnight Associate (PT)
Walmart
Mississauga, ON
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 47 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Dryden, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 1 hour ago
R(
Fashion Associate (Part time) - CF Toronto Eaton Centre
Reitmans (Canada) Ltée/Ltd
Toronto, ON
- Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 1 hour ago
R-
Fashion Associate (Part time) - CF Toronto Eaton Centre
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
- Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Copes with changing situations on the sales floor
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Picton, ON
- Part-time
Copes with changing situations on the sales floor
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pembroke, ON
- Part-time
Copes with changing situations on the sales floor
Added 2 hours ago
W
(CAN) Overnight Associate
Walmart
Dryden, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 2 hours ago
W
(CAN) Part-Time Stock Unloader Associate
Walmart
Stratford, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 2 hours ago
KS
Temporary Associate
kate spade new york
Burnaby, BC · Ksny Metropolis Metrotwn
- Part-time
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Added 3 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sooke, BC
- Part-time
Copes with changing situations on the sales floor
Added 4 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Copes with changing situations on the sales floor
Added 4 hours ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Full-time
Copes with changing situations on the sales floor
Added 5 hours ago
GD
GARAGE - Seasonal Sales Associate - Woodgrove Centre
Groupe Dynamite, Inc Garage
Nanaimo, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 6 hours ago
WC
(CAN) Overnight Associate (Full Time)
Walmart Canada
Merritt, BC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 6 hours ago
(CAN) Overnight Associate (Part Time)
Walmart Canada
Merritt, BC
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 6 hours ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Slave Lake, AB
- Full-time
Added 6 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Nelson, BC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…

Walmart Canada

(CAN) Customer Service Desk Associate

Kelowna, BC, Canada

The minimum rate of pay for this position starts from $18.40. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.40.
Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service. 

Potential Challenges in This Role

 

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. 
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

 

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new. 

 

Appreciation for Your Efforts 

 Your contributions are recognized and valued. 

 

Career Growth Opportunities 

 Build your skills and advance your career with us. 

 

Meaningful Impact 

Take pride in helping customers save money and live better. 

 

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $18.40.

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Le taux horaire minimum pour ce poste débute à 18.40.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1555 BANKS RD, KELOWNA, BC V1X 7Y8, Canada

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while providing friendly, professional service. Process returns and related records accurately, route damaged merchandise to Claims, and verify and scan returned items before they go back to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as standing, bending, and lifting items weighing up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Refunds And Returns Processing
Exchanges
Following Company Procedures
Accurate Recordkeeping
Sales Tax-Exempt Records
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Time Management
Adaptability
Physical Stamina

Benefits

Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Customer Service Desk
Refunds
Returns
Exchanges
Sales Tax-Exempt Records
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Company Policies And Procedures
Store Operations
Evening Shifts
Weekend Shifts
Holiday Shifts
Physical Demands

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