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Added 26 mins ago
Associate Director, Corporate Client Group Finance
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Full-time
Part of a national team of CCGF underwriters committed to the delivery of quality credit products to RBC clients and targets
Added 1 hour ago
Associate Director - Commercial Real Estate
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As ATB’s next Associate Director, Commercial Real Estate, you are someone who loves solving problems and connecting with people. You are customer obsessed and leverage your financial skills…
Added 1 hour ago
Associate Student Recruitment Advisor
The University of British Columbia
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$5,692.25 to $8,179.5 CAD / month
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Added 1 hour ago
Legal Job Opportunity for Junior Advocate at My Legal Partners
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Added 1 hour ago
Cashier Full Time - 7086 Winnipeg Southwest
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…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 hour ago
Sales and Rental Associate / Account Services Representative
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Credit approvals for term and balance forward accounts
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Cashier Part Time (ORANGEVILLE)
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…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
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Associate Financial Advisor
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…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
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Sales Associate-EN
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Added 2 hours ago
Home and Electronics Sales Associate-EN
Canadian Forces Morale and Welfare Services
Victoria, BC
$20.12 to $21.93 CAD / hour
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Added 3 hours ago
Front End Checkout Team Associate
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Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 3 hours ago
Yard Associate
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Added 3 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
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Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
(CAN) Customer Service Manager
Walmart Canada
Miramichi, NB
$15 CAD / hour
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 3 hours ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Montreal, QC
Contract
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Dieppe, NB
Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 3 hours ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 3 hours ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Montreal, QC
Contract
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Montreal, QC
Contract
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sorel-Tracy, QC
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 3 hours ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Candiac, QC
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 3 hours ago
(CAN) Cashier
Walmart Canada
Kamloops, BC
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
(CAN) Cashier
Walmart Canada
Toronto, ON · Etobicoke, ON
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.

Walmart Canada

(CAN) Customer Service Manager

Miramichi, NB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

200 DOUGLASTOWN BLVD, MIRAMICHI, NB E1V 7T9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient customer flow. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures compliance with safety, security, and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Leadership
Retail Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Front-End Coverage Planning
Operational Compliance
Time Management
Communication
Flexibility

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Inventory Restocking
Store Recovery
Physical Stamina

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