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Added 6 mins ago
Customer Service Associate
Work in Middlesex
Strathroy, ON
Full-time
…enjoy working with the public and take pride in providing great customer service, we'd love to meet…
Added 21 mins ago
Associate, Commercial Real Estate
Coast Capital Savings
Victoria, BC
Reporting to the Director, Commercial Real Estate, the Associate supports an assigned team of Relationship Managers in the Commercial Real Estate team in the preparation, execution and…
Added 37 mins ago
Subway Cashier - Kelowna Airport
SSP America
Kelowna, BC
Full-time
Here are a few things you can expect as a Food Service Associate:
Added 37 mins ago
Restaurant Cashier
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 37 mins ago
Food Service Attendant (Full-Time) - Tim Horton's (YYZ Airport )
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 37 mins ago
Restaurant General Manager
SSP America
Ottawa, ON
Full-time
High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
Added 37 mins ago
Retail Store Associate Part-Time Winners - Orchard Plaza Shopping Center
The TJX Companies, Inc.
Kelowna, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Sales Associate Part Time - 7131 Red Deer
The Home Depot Canada
Red Deer, AB
Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 1 hour ago
Front End Associate Part Time - 7131 Red Deer
The Home Depot Canada
Red Deer, AB
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
Retail Store Associate Part Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Coquitlam, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Coordonnateur.trice, Avantages Sociaux et Mieux-être/Coordinator, Benefits & Well-Being
Airbus Aircraft
Montreal, QC
Full-time
Do you have experience in administrative support, HR coordination, or specialized customer service , have you worked in a structured HR Shared Services environment and would you like to…
Added 2 hours ago
Retail Store Associate Part-Time Winners - Orchard Plaza Shopping Center
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
Retail Store Associate Part Time Winners - Park & Tilford
TJX Canada – Winners, Marshalls, HomeSense
North Vancouver, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
KYC QA Associate
TEKsystems
Toronto, ON
Contract
We are seeking an experienced Associate, Capital Markets KYC Quality Assurance & Data Integrity to support the day-to-day operations and oversight of the Capital Markets AML/KYC Quality…
Added 2 hours ago
Part Time Self Checkout Attendant
Walmart Canada
Port Hawkesbury, NS
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 2 hours ago
(CAN) Fashion Associate
Walmart Canada
Kamloops, BC
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 2 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
Cold Lake, AB
Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 2 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Yellowknife, NT
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 2 hours ago
Cashier
Walmart Canada
Swift Current, SK
Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 2 hours ago
(CAN) Fashion Associate
Walmart Canada
Yorkton, SK
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 2 hours ago
(CAN) General Merchandise Team Lead
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase…
Added 2 hours ago
(CAN) Fashion Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 2 hours ago
(CAN) General Merchandise Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 2 hours ago
(CAN) Stocking 1 Team Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 2 hours ago
(CAN) Associé, produits consommables
Walmart Canada
Magog, QC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…

Walmart Canada

(CAN) Customer Service Manager

Miramichi, NB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

200 DOUGLASTOWN BLVD, MIRAMICHI, NB E1V 7T9, Canada

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient customer flow. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures compliance with safety, security, and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Leadership
Retail Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Front-End Coverage Planning
Operational Compliance
Time Management
Communication
Flexibility

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Inventory Restocking
Store Recovery
Physical Stamina

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