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Added 18 mins ago
Overnight Freight Flow Associate
J.D. Irving, Limited
Dartmouth, NS
Full-time
The freight flow crew associate partners with the logistics team to efficiently process and organize incoming freight shipments. As a key member of the overnight operations, freight…
Added 18 mins ago
Overnight Customer Service Representative (Motivator) – Ottawa Hunt Club
GoodLife Fitness
Ottawa, ON
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 18 mins ago
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 1 hour ago
Department Supervisor Full Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
Full-time
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Added 2 hours ago
Grocery Associate
Walmart Canada
Swift Current, SK
Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 2 hours ago
Stock Unloader Associate
Walmart Canada
Flin Flon, MB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
(CAN) Préposé au déchargement
Walmart Canada
Montreal, QC
Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
(CAN) Customer Service Manager
Walmart Canada
St. Catharines, ON
$15 CAD / hour
Contract
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 2 hours ago
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Yorkton, SK
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
(CAN) Associé de nuit
Walmart Canada
Sept-Îles, QC
Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Associé, marchandise générale
Walmart Canada
Sept-Îles, QC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 2 hours ago
(CAN) Associé de nuit
Walmart Canada
Sept-Îles, QC
Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Overnight Associate
Walmart Canada
Fort McMurray, AB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Produce Stocker
Walmart Canada
Stettler, AB
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
(CAN) Overnight Associate
Walmart Canada
Toronto, ON
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Overnight Associate
Walmart Canada
Winkler, MB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Produce Stocker
Walmart Canada
Vegreville, AB
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 hours ago
(CAN) Associé de nuit
Walmart Canada
Pointe-Claire, QC
Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Overnight Associate
Walmart Canada
Winkler, MB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Overnight Associate
Walmart Canada
Winkler, MB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
(CAN) Overnight Associate
Walmart Canada
Winkler, MB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
General Merchandise Associate
Walmart Canada
Selkirk, MB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 2 hours ago
Omni Customer Fulfillment Associate
Walmart Canada
Winnipeg, MB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Walmart Canada

(CAN) Customer Service Manager

Miramichi, NB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

200 DOUGLASTOWN BLVD, MIRAMICHI, NB E1V 7T9, Canada

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient customer flow. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures compliance with safety, security, and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Leadership
Retail Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Front-End Coverage Planning
Operational Compliance
Time Management
Communication
Flexibility

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Compliance
Inventory Restocking
Store Recovery
Physical Stamina

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