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Added 1 hour ago
Part-Time Retail Store Associate - HOMESENSE Island Home Centre
TJX Canada – Winners, Marshalls, HomeSense
Victoria, BC
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate Part Time WINNERS Tillicum Mall
TJX Canada – Winners, Marshalls, HomeSense
Victoria, BC
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate Part time winners
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate Part Time Seasonal Marshalls - Upper James
TJX Canada – Winners, Marshalls, HomeSense
Hamilton, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate Part Time Winners - Bay Centre
TJX Canada – Winners, Marshalls, HomeSense
Victoria, BC
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Assistant Manager in Training
TJX Canada – Winners, Marshalls, HomeSense
Windsor, ON
$48,592.5 to $68,029.5 CAD / year
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate, Part Time, Winner
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Seasonal Retail Store Associate Part Time HomeSense - Medicine Hat Mall
TJX Canada – Winners, Marshalls, HomeSense
Medicine Hat, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate, Part Time, Homesense-Richmond
TJX Canada – Winners, Marshalls, HomeSense
Richmond, BC
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate Full time Marshalls - Vancouver Downtown
TJX Canada – Winners, Marshalls, HomeSense
Vancouver, BC
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Seasonal Part Time Associate Winners/Homesense
TJX Canada – Winners, Marshalls, HomeSense
Kingston, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Full time position Retail Store Associate Winners Milton
TJX Canada – Winners, Marshalls, HomeSense
Milton, ON
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
Retail Store Associate Seasonal Part Time Winners - Etobicoke
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Etobicoke, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 3 hours ago
(CAN) Customer Service Manager
Walmart Canada
Gander, NL
$15 CAD / hour
Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 3 hours ago
Retail Store Associate Part time Seasonal - Winners
The TJX Companies, Inc.
St. Thomas, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 3 hours ago
Retail Store Associate Part Time Winners
TJX Companies
Edmonton, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 3 hours ago
Coordonnateur / Coordonnatrice de Magasin, Service a la Clientèle, Temps Plein, Winners , Promenade Beauport
TJX Companies
Domaine-Beauport, QC · Beauport, Quebec
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 5 hours ago
WINNERS/HOMESENSE Vaughan Mills Part-time associate
The TJX Companies, Inc.
Vaughan, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 5 hours ago
Retail Store Associate, Part Time, Homesense-Richmond
The TJX Companies, Inc.
Richmond, BC
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 5 hours ago
Veterinarian, Medical Director, Credit Valley Animal Hospital
VCA Canada
Mississauga, ON
Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 6 hours ago
Retail Store Associate, Part Time, Winner
The TJX Companies, Inc.
Edmonton, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 6 hours ago
Full time position Retail Store Associate Winners Milton
The TJX Companies, Inc.
Milton, ON
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 6 hours ago
Seasonal Retail Store Associate Part Time HomeSense - Medicine Hat Mall
The TJX Companies, Inc.
Medicine Hat, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 6 hours ago
Retail Store Associate Part time winners
The TJX Companies, Inc.
Edmonton, AB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 7 hours ago
Retail Store Associate Part Time Seasonal Marshalls - Upper James
The TJX Companies, Inc.
Hamilton, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Walmart Canada

(CAN) Customer Service Manager

Gander, NL, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

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Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

55 ROE AVE P O BOX 448, GANDER, NL A1V 1W8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure To Deactivate Logs
Cash Management
Register Opening And Closing
Cash Audits
Credit Card Services
Protection Plans
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Shift Flexibility
Inventory Handling

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