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Added 1 hour ago
Assistant Manager - Cambridge Smartcentre
Banana Republic
Cambridge, ON
Full-time
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Added 1 hour ago
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
Full-time
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Added 3 hours ago
Scientific Director (Med Comms)
Jobgether
Canada
Full-time
Manage and develop approximately 3–5 direct reports, including writers and associate scientific directors, through goal setting, performance feedback, coaching, and career development.
Added 3 hours ago
(CAN) Leader de nuit
Walmart Canada
Sept-Îles, QC
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 hours ago
Overnight Associate
Walmart Canada
Calgary, AB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
Associé, marchandise générale
Walmart Canada
Sherbrooke, QC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
(CAN) Produce Stocker
Walmart Canada
New Westminster, BC
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
(CAN) Produce Stocker
Walmart Canada
New Westminster, BC
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
(CAN) Meat Associate
Walmart Canada
New Westminster, BC
Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 8 hours ago
Seasonal Retail Sales Associate - Robson Street
Athleta
Vancouver, BC
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 8 hours ago
Assistant Manager - Mayflower Mall
Old Navy
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Added 8 hours ago
Seasonal Retail Sales Associate - East Point Centre
Gap
Saint John, NB
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 8 hours ago
Assistant Manager - Taunton Gardens
Old Navy
Whitby, ON
Full-time
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Added 9 hours ago
(CAN) Stock Unloader Associate OVERNIGHTS
Walmart Canada
Cold Lake, AB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 9 hours ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Grande Prairie, AB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 9 hours ago
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Rivière-du-Loup, QC
Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 9 hours ago
(CAN) Associé de nuit
Walmart Canada
Rouyn-Noranda, QC
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 9 hours ago
(CAN) Associé de nuit
Walmart Canada
Rouyn-Noranda, QC
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 9 hours ago
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Rouyn-Noranda, QC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 9 hours ago
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Rouyn-Noranda, QC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 9 hours ago
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Rouyn-Noranda, QC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 9 hours ago
(CAN) Dairy Frozen Associate
Walmart Canada
Lloydminster, AB
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 9 hours ago
(CAN) Produce Stocker
Walmart Canada
Kamloops, BC
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 9 hours ago
(CAN) Produce Stocker
Walmart Canada
Kamloops, BC
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 9 hours ago
(CAN) Meat Associate
Walmart Canada
Lloydminster, AB
Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…

Walmart Canada

(CAN) Customer Service Manager

Gander, NL, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

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Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

55 ROE AVE P O BOX 448, GANDER, NL A1V 1W8, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure To Deactivate Logs
Cash Management
Register Opening And Closing
Cash Audits
Credit Card Services
Protection Plans
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Shift Flexibility
Inventory Handling

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