Jobs in Canada

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Added 8 mins ago
Financial Service Representative
Money Mart
Selkirk, MB
…prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit…
Added 8 mins ago
Financial Service Representative
Money Mart
Vancouver, BC
…prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit…
Added 23 mins ago
Senior Staff Scrum Master
TJX Companies
ON · Mississauga, Ontario
Full-time
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 1 hour ago
Customer Service Associate
J.D. Irving, Limited
Mount Pearl, NL
Part-time
Operate scanners and credit card/debit card terminals
Added 2 hours ago
Associate Counsel
Spin Master
Toronto, ON
Full-time
As Associate Counsel, you will provide expert counsel in the areas of securities, treasury/finance, tax, M&A, corporate governance, as well as assisting and advising on special legal…
Added 2 hours ago
(CAN) Cashier
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
Customer Service Associate
RONA
Vancouver, BC
Full-time
Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
Added 7 hours ago
Bilingual Equipment Finance Associate - RCAP Leasing
Royal Bank of Canada
Burlington, ON
Full-time
The Equipment Finance Associate plays a key national middle office role in mitigating credit, client, reputational and operational risks related to simple and complex leasing processes,…
Added 8 hours ago
(CAN) Cashier
Walmart Canada
Cochrane, AB
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 8 hours ago
(CAN) Cashier
Walmart Canada
Cochrane, AB
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 11 hours ago
Senior Data Engineering Developer
Rightsline Inc
Toronto, ON
$115,000 to $125,000 CAD / year
Certifications in relevant database technologies (e.g., Microsoft Certified: Azure Database Administrator Associate or Oracle Certified Professional) are a bonus
Added 12 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…and collection, student records, registration, and transfer credit. With AESAs, ESAs also support up to approximately 25,000 prospective domestic students,…
Added 12 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…and collection, student records, registration, and transfer credit. With AESAs, ESAs also support up to approximately 25,000 prospective domestic students,…
Added 12 hours ago
Millwork Sales Specialist Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 12 hours ago
Store Associate
The Salvation Army in Canada
Ottawa, ON
Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 12 hours ago
Pro Account Sales Associate Full Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 12 hours ago
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 13 hours ago
Union Store Associate
The Salvation Army in Canada
Regina, SK
Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 13 hours ago
Store Associate
The Salvation Army in Canada
Winnipeg, MB
Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 13 hours ago
Store Associate
The Salvation Army in Canada
Guelph, ON
Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 13 hours ago
Store Associate
The Salvation Army in Canada
Guelph, ON
Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 13 hours ago
Senior Accounts Payable Associate
Fraserway RV
Abbotsford, BC
Full-time
We are seeking a detail-oriented Sr. Accounts Payable (A/P) Associate to join our Finance team at our Head Office in Abbotsford, BC. In this role, you will support the full cycle of…
Added 13 hours ago
Cashier
Walmart Canada
Mississauga, ON
Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 13 hours ago
CANEX - Home and Electronics Sales Associate - CFMWS19616-EN
Canadian Forces Morale and Welfare Services
Quebec, QC
$19.64 to $22 CAD / hour
Part-time
The Home and Electronics Sales Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and…
Added 13 hours ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Peace River, AB
Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.

Walmart Canada

(CAN) Customer Service Manager

Airdrie, AB, Canada

Pay: $15 CAD / hour
Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

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Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2881 MAIN ST SE, AIRDRIE, AB T4B 3G5, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Customer Loyalty
Associate Support
Register Coverage
Break Coordination
Associate Training
Scanning Accuracy
Company Programs
Discount Programs
Purchase Transactions
Returns And Exchanges
Electronic Article Surveillance
Loss Prevention
Failure To Deactivate Logs
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Theft Prevention
Safety Compliance
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Evening And Weekend Shifts
Physical Lifting

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