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Added 14 mins ago
Territory Manager_CA
Brandt Group of Companies
Ponoka, AB
Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 14 mins ago
Customer Service Representative
MCDOUGALL ENERGY INC
Seaforth, ON
Part-time
Reporting to the Site Manager, this position is responsible for:
Added 14 mins ago
Senior Product Manager (6 Month Contract)
Knix
Toronto, ON
Full-time · Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 14 mins ago
Senior Java Technical Lead, Foreign Exchange (FX) Options Primary Trading
HSBC Global Services Limited
Toronto, ON
Balance individual delivery with team development, prioritizing business outcomes and production reliability over organizational growth.
Added 14 mins ago
Product Marketing Manager
Bradken
Toronto, ON
We're seeking a Product Marketing Manager to lead the development and execution of global product marketing programs across Bradken's portfolio. This is a strategic and hands-on role where…
Added 28 mins ago
Supply Chain Optimization Analyst (Contract)
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Contract
Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified,…
Added 28 mins ago
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 28 mins ago
Business Development Manager
Jenni Byrne + Associates
Canada
Full-time
Jenni Byrne + Associates (JB+A) helps organizations navigate government, communicate effectively and address complex business challenges. We are looking for a Business Development Manager…
Added 28 mins ago
Senior Product Manager (6 Month Contract)
Knix
Toronto, ON
Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 28 mins ago
Manager Credit Risk Management (Full Time 12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 28 mins ago
Branch Manager
Gerrie Electric Wholesale Ltd.
Welland, ON
$90,000 to $110,000 CAD / year
Full-time
Strong sales, business development, and customer relationship management skills.
Added 28 mins ago
Sales Manager, Velocity SMB Grower (Canada)
Stripe
Toronto, ON
Full-time
…to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That…
Added 28 mins ago
Maintenance Manager
Bimbo Canada
Hamilton, ON
Full-time
In business for more than 110 years, the company operates 15 bakeries and employs approximately 4,000 associates across Canada. Bimbo Canada creates value by being at the forefront of…
Added 28 mins ago
Marketing Manager
Express Employment Professionals - Cambridge
Cambridge, ON
$70,000 to $80,000 CAD / year
Full-time
We are looking for an experienced E-Commerce & Marketplace Operations Manager to own and grow our online business across our direct-to-consumer storefront and third-party retail…
Added 28 mins ago
Branch Manager
Gerrie Electric Wholesale Ltd.
Mississauga, ON
$90,000 to $110,000 CAD / year
Full-time
Strong sales, business development, and customer relationship management skills.
Added 28 mins ago
Trainee
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Added 29 mins ago
Data Engineer II (Production Support)
TD
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 29 mins ago
Data Designer II
TD
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 29 mins ago
Senior Development Coordinator, Western Canada
Choice Properties
Vancouver, BC
Full-time
Position Title: Senior Development Coordinator, Western Canada
Added 29 mins ago
Coordinator, Data & Innovation
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Vancouver, BC
$67,100 CAD / year
Full-time
…data and AI across the organization. Reporting to the Senior Manager, Data & Innovation, the Coordinator has business analysis skills to support both the Data Program and the Responsible AI…
Added 29 mins ago
Data Scientist
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
Reporting to the Data Science Manager as a Data Scientist you will focus on supporting Canadian business units in accelerating the growth and application of advanced analytics in driving…
Added 29 mins ago
General Manager
BELFOR CANADA INC.
Mont-Tremblant, QC
$75,000 to $90,000 CAD / year
Full-time
The General Manager drives the performance and success of the branch, ensuring revenue growth, profitability, and operational excellence. This leadership role oversees multiple departments,…
Added 29 mins ago
Senior Account Manager
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Work closely with the business development team to align sales strategies and initiatives.
Added 29 mins ago
Senior Construction Manager
HelloFresh
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The Senior Construction Manager will oversee multiple construction and CAPEX projects. This will include capital improvement projects, MEP upgrades, retrofits & renovations, and new builds.…
Added 29 mins ago
Senior Manager Global Internal Audit and Internal Controls
Circle K
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…leadership experience, including coaching, engagement, talent development, performance management, and succession planning.Demonstrated ability to influence and collaborate with senior…

Walmart Canada

(CAN) Customer Service Manager

Whitehorse, YT, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $20.81.

‎

Le taux horaire minimum pour ce poste débute à 20.81.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9021 QUARTZ RD, WHITEHORSE, YT Y1A 4P9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Leads front-end operations, supports customers and associates, coordinates coverage, and trains associates on company procedures, systems, safety, and service standards. Oversees transactions, cash and register controls, loss-prevention processes, and company programs while maintaining efficient and compliant store operations.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Workforce Scheduling
Operational Compliance
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Register Audits
Emergency Procedures
Theft Prevention
Safety Practices
Evacuation Procedures
Credit Card Services
Walmart Protection Plans
Store Recovery
Restocking
Zoning

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