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Added 36 mins ago
NB
Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Reporting to the Associate Vice-President, you will manage a portfolio of clients in Calgary.
Added 1 hour ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Reporting to the Associate Vice President, you will manage a portfolio of clients in Calgary.
Added 3 hours ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 4 hours ago
J
Delivery Specialist
Jobbe
Bathurst, NB
- $19 CAD / hour
- Part-time
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
Added 4 hours ago
J
Retail Sales Associate – Part-Time
Jobbe
Fredericton, NB
- $15.9 to $16.2 CAD / hour
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our Store 4148-Uptown Centre-Fredericton, NB E3B 3C1 remains open year-round, actual hiring needs may…
Added 4 hours ago
M
Retail Sales Associate – Part-Time
maurices
Sherwood Park, AB
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our Store 4146-Emerald Hills Centre-maurices remains open year-round, actual hiring needs may vary.…
Added 4 hours ago
M
Retail Sales Associate – Part-Time
maurices
Lloydminster, AB
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our Store 4149-Lloyd Mall-maurices-Lloydminster, AB T9V 0A7 remains open year-round, actual hiring needs…
Added 4 hours ago
M
Retail Sales Associate – Part-Time
maurices
Canada
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our M4145 – Westgate Home Centre –maurices remains open year-round, actual hiring needs may vary.…
Added 11 hours ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
…Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions…
Added 12 hours ago
WC
(CAN) Caissier
Walmart Canada
Montreal, QC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 13 hours ago
TH
Front End Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 14 hours ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
London, ON
- Full-time
Credit approvals for term and balance forward accounts
Added 14 hours ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
Ottawa, ON
- Full-time
Credit approvals for term and balance forward accounts
Added 15 hours ago
WC
(CAN) Front End Team Lead
Walmart Canada
Portage la Prairie, MB
- Full-time
Handles customer and associate concerns and provides guidance as required.
Added 15 hours ago
WC
(CAN) Front End Checkout Team Associate(Cashier)
Walmart Canada
Courtenay, BC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 16 hours ago
T
TDIP - Associate Director, Relationship Management
TD
Toronto, ON
- Full-time
As a trusted advisor, the Associate Director develops deep client relationships, delivers deposit, treasury, operational banking and credit solutions, and partners across TD to support…
Added 17 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 19 hours ago
WR
Front Desk Agent
Westin Resort and Spa Whistler
Whistler, BC
- Up to $21 CAD / hour
- Full-time
Assign guest request to appropriate associate/department
Added 19 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Dartmouth, NS
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 21 hours ago
WC
Cashier
Walmart Canada
Saskatoon, SK
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 21 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Estevan, SK
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 21 hours ago
WC
(CAN) Cashier
Walmart Canada
Listowel, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 21 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Strathroy, ON
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 21 hours ago
WC
(CAN) Cashier
Walmart Canada
Listowel, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.

Walmart Canada

(CAN) Customer Service Manager

Grand Falls, NB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

494 CH MADAWASKA, GRAND FALLS, NB E3Y 1A3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Customer Concerns
Associate Support
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Inventory Restocking
Store Recovery
Evening And Weekend Availability

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