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Added 21 mins ago
DM
Sr. Manager, Operations Governance
Discovery Mining Ltd
Toronto, ON
- Full-time
Experience with Life-of-Mine planning, scenario analysis, and business optimization;
Added 21 mins ago
DM
Sr. Manager, Strategic Planning
Discovery Mining Ltd
Toronto, ON
- Full-time
…aspects required to inform and optimize the Company's corporate business strategy. This role provides technical leadership and analysis to support long-term business planning, production…
Added 21 mins ago
SS
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Added 21 mins ago
CO
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Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Added 21 mins ago
WS
Vice President, Human Resources
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- Full-time
…executing the global people strategy that enables Napoleon's business strategy, organizational effectiveness, and long-term…
Added 1 hour ago
AC
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- $29 to $32 CAD / hour
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…to three days in the office, depending on team schedules and business needs. Occasional overtime is possible based on project demands and peak periods. The role may involve travel of…
Added 1 hour ago
J
Director Sales Experience
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- Full-time
You’ll work closely with senior executives, regional sales leaders, business development teams, and other key stakeholders.
Added 1 hour ago
LF
Warehouse Associate (full-time hourly)
Leons Furniture Limited
Brampton, ON
- Full-time
…other store departments. This collaborative approach to our business ensures a helpful, positive environment for all and maintains the overall standard of excellence that has made Leon’s…
Added 1 hour ago
LF
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…other store departments. This collaborative approach to our business ensures a helpful, positive environment for all and maintains the overall standard of excellence that has made Leon’s…
Added 1 hour ago
LF
IT Developer
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Toronto, ON
- Full-time
Application developer role is to transform business ideas and concepts into functional, reliable applications. Application developer is responsible to ensure that the solution accurately…
Added 1 hour ago
LF
Warehouse Associate (full-time hourly)
Leons Furniture Limited
Langley (District), BC
- Up to $18.35 CAD / hour
- Full-time
…other store departments. This collaborative approach to our business ensures a helpful, positive environment for all and maintains the overall standard of excellence that has made Leon’s…
Added 2 hours ago
S
Class 3 Service Driver
Safety-Kleen
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- $28 CAD / hour
- Full-time
…sense of excellence deeply rooted in respect for tradition. Our business model is entirely focused on the environmentally responsible maintenance of businesses across North America. As a…
Added 3 hours ago
E
US Corporate Tax - Waterloo - Manager
EY
Toronto, ON
- Full-time
…your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you…
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
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- Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 3 hours ago
J
Senior Manager, Technical Architecture
Jobgether
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- Full-time
Drive customer success throughout the engagement lifecycle, ensuring projects deliver against agreed expectations, timelines, budgets, and business outcomes.
Added 3 hours ago
J
Enterprise Customer Success Manager
Jobgether
Canada
- Full-time
The role focuses on driving technology and services adoption while delivering measurable business value and strong customer outcomes.
Added 3 hours ago
AI
Analyst, Total Rewards (Non-Union)
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- Full-time
…they are competitive, equitable, consistent, and aligned with business objectives. The role plays a key part in the annual merit and incentive processes, job evaluation, salary…
Added 3 hours ago
AI
Coordinator, Program Planning and Analysis (Non-Union)
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- Full-time
Diploma or degree in Business Administration, Technology, or a related field (or equivalent experience)
Added 3 hours ago
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Frontend Developer (ReactNative)
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- Full-time
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Added 3 hours ago
PC
ERP Risk, Controls & Security Solutions Manager
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our team helps business leaders develop into data driven organizations that adopt a comprehensive evidence based strategy, combined with the execution support to deliver results. You’ll…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 3 hours ago
Director of Software Development R&D - AI
Siemens
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…exploration, natural-language tool control, and AI-powered design intelligence across functional IC, physical IC, manufacturing, 3D IC, and electronic systems…
Added 4 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Thunder Bay, ON
- $57,000 to $93,000 CAD / year
- Full-time
Articulate Indigo’s mission and strategy and communicate business goals to store team
Added 4 hours ago
FO
Senior Manager, Client and Funding Services - Net Zero Acceleration
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
…requirements of GMF’s relevant funding agreements, delivers on business objectives, andprovides optimal value to GMF’s clients and…
Added 4 hours ago
M
Senior Data Analyst I, Product
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Toronto, ON
- Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…

Walmart Canada

(CAN) Customer Service Manager

Grand Falls, NB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

‎

Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

494 CH MADAWASKA, GRAND FALLS, NB E3Y 1A3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training associates, and overseeing transactions and register cash controls. Maintain safety, emergency readiness, loss-prevention procedures, and compliance with company standards while promoting company programs.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Attention To Detail
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Customer Loyalty
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Register Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Associate Coverage
Break Coordination
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards

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