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Added 2 mins ago
ON
Lands and Estates Manager
Oneida Nation of The Thames
Southwold, ON
- Full-time
Land transactions for the Oneida Nation of the Thames are managed internally, which is unique to the settlement. The Manager will develop and implement both short- and long-term goals,…
Added 2 mins ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
…opportunity to combine leadership, logistics, and healthcare operations knowledge while making a meaningful contribution to patient care, public safety, and EMS operational excellence…
Added 2 mins ago
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Coordinator, EMS Business Standards and Operations Support
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Camrose, AB
- Temporary
…opportunity to combine leadership, logistics, and healthcare operations knowledge while making a meaningful contribution to patient care, public safety, and EMS operational excellence…
Added 2 mins ago
WC
Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 mins ago
WC
Health and Beauty Team Associate
Walmart Canada
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- Full-time
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Added 2 mins ago
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- Part-time
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Occupational Therapist II
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Grande Prairie, AB
- Full-time
…expertise to provide care and oversight. Reporting to the Area Manager Allied Health, the Occupational Therapist II collaborates with the Care Community to assess, plan, implement, and…
Added 2 mins ago
ZI
HR Specialist/Manager (Geely Auto)
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- Full-time
HR Operations & Administration: Manage local HR operational processes, including but not limited to onboarding/offboarding, contract management, benefits and pension…
Added 2 mins ago
M
Generalist, Human Resources
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- Full-time
The Human Resources Generalist is accountable to Manager, Human Resources for supporting the day to day Human Resources functions and objectives to ensure that the departmental goals are…
Added 2 mins ago
DF
Store Manager | City Place
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- Full-time
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Added 4 mins ago
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- Full-time
JSC is seeking a Material Handler to join our growing team! Reporting to the Shift Manager, the Material Handler will provide shipping, receiving, storage of raw materials and order…
Added 4 mins ago
FG
Glazing Project Manager
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Winnipeg, MB
- Full-time
Flynn Group of Companies is seeking a Glazing Project Manager to join our Winnipeg branch.
Added 4 mins ago
TS
Assistant Store Manager
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Full-time
Support the Store Manager in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure
Added 4 mins ago
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Union Store Associate
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- Part-time
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Added 4 mins ago
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Operationalize the Ottawa Toy Mountain work plan and provide overall supervision to the day-to-day operations of the campaign ensuring its annual objectives are met.
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Store Associate
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Internal: Store Manager, Corps Officer(s), volunteers, staff
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Added 4 mins ago
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Creates instructions for cloud computing operations and documentation.
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Manager, Margin Lending
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…Credit function within the unit including overseeing business operations within the jurisdiction to ensure adherence and…
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Added 4 mins ago
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Added 4 mins ago
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Inside Sales Account Manager, Eastern Canada
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- Full-time
Our continued growth and success lead us to have an open position for an Inside Sales Account Manager, Eastern Canada!
Added 4 mins ago
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Ag Solutions Summer Student
Co-op
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- Full-time
Reporting to the Ag Solutions Sales and Operations Manager, you’ll be part of the day-to-day work that keeps our Ag Solutions division moving. You’ll support our team, assist customers, and…
Added 4 mins ago
C
Ag Solutions Summer Student
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- Full-time
Reporting to the Ag Solutions Sales and Operations Manager, you’ll be part of the day-to-day work that keeps our Ag Solutions division moving. You’ll support our team, assist customers, and…
Added 18 mins ago
PA
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- Full-time
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Walmart Canada

(CAN) Customer Service Manager

ON, Canada
Kenora, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

24 MIIKANA WAY UNIT # 1, KENORA, ON P9N 4J1, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Practices
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Credit Card Services
Protection Plans
Customer Loyalty
Operational Standards
Shift Flexibility

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