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Added 4 mins ago
TT
Winners HomeSense Polo Park PT Seasonal
The TJX Companies, Inc.
Winnipeg, MB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 4 mins ago
R(
Fashion Associate (Daytime/Weekday) - Southgate Centre
Reitmans (Canada) Ltée/Ltd
Edmonton, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 18 mins ago
CM
Performance Media Manager, Investment
Critical Mass
Toronto, ON
- Full-time
…They are the primary contributor to the development of the Associate(s), guiding them through the fundamentals of the planning process (inclusive of partner evaluation, negotiation,…
Added 18 mins ago
AM
Part Time Sales Associate (Vancouver Richmond)
APM Monaco
Vancouver, BC
- Part-time
Added 18 mins ago
GM
Sales Associate (Part-Time)
GENTLE MONSTER
Vancouver, BC
- Part-time
Added 18 mins ago
GM
Sales Associate (Full-Time)
GENTLE MONSTER
Vancouver, BC
- Full-time
Added 18 mins ago
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Part-Time Sales Associate - Famous Footwear CAN
Caleres
Concord, ON
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 18 mins ago
Retail Associate - Hourly - Stores
Fossil Group
Calgary, AB
The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales…
Added 18 mins ago
Sales Associate-Retail
Roots
Vancouver, BC
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 18 mins ago
St. Albert - Store Sales Associate
Running Room
St. Albert, AB
Added 18 mins ago
Team Lead
Roots
Winnipeg, MB
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Added 18 mins ago
Sales Associate
Roots
Mississauga, ON
Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and…
Added 18 mins ago
Retail Associate - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Our Associate emanates the mountain culture, is passionate about snow sports, and is committed to creating amazing experiences for those around them
Added 18 mins ago
EA
Group Benefits Specialist
Effortless Admin Inc.
Edmonton, AB
- Full-time
Mandatory GBA Certification Program -- We'll sponsor your path to earning the internationally recognized Group Benefits Associate (GBA) designation through all three certification levels
Added 34 mins ago
M
Member Experience Associate
Movati
Ottawa, ON
- Full-time
Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:
Added 49 mins ago
Assistant Sales Trainee Manager
Sherwin-Williams
Winnipeg, MB
…store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success.…
Added 49 mins ago
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Associate Controls Specialist,
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
At Automated Logic, a Carrier Company, we provide a work home for people who want a career, not just a shift. As an Associate Controls Specialist, you are entering the industry on the…
Added 49 mins ago
MK
Stock Associate FT- Toronto Premium Outlet
Michael Kors
Halton Hills, ON
- Full-time
Added 49 mins ago
BB
Warehouse Associate (6 Month Contract)
Best Buy Canada
Langley (District), BC
- Part-time
Join our amazing team! We are hiring immediately for a seasonal warehouse associate to help power our busiest season. As a warehouse associate, you will be part of a collaborative team that…
Added 1 hour ago
TT
Retail store Associate Season
The TJX Companies, Inc.
Mississauga, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Assistant Store Manager Winners - Plaza Hawkesbury
The TJX Companies, Inc.
Hawkesbury, ON
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 1 hour ago
GD
GARAGE - Seasonal Sales Associate - Bramalea City Centre
Groupe Dynamite
Brampton, ON
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
Boisbriand - Store Sales Associate
Running Room
Boisbriand, QC
Added 1 hour ago
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Retail Sales Associate
Sunglass Hut
Niagara-on-the-Lake, ON
- Full-time
As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.
Added 1 hour ago
S
Seasonal Associate
sephora.com
Peterborough, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…

Walmart Canada

(CAN) Customer Service Manager

Yellowknife, NT, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $20.55.

‎

Le taux horaire minimum pour ce poste débute à 20.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

313 OLD AIRPORT RD, YELLOWKNIFE, NT X1A 3T3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Inventory Restocking
Attention To Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Scanning Accuracy
Productivity Standards
Company Programs
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Inventory Restocking
Store Recovery
Shift Flexibility

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