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Added 14 mins ago
O
Principal, Total Portfolio Management Trading Desk
OPTrust
Toronto, ON
- Full-time
Please submit your application via Workday by October 15, 2026.
Added 1 hour ago
MU
Case Manager Crisis Response
McGill University
Brown Student Serv.
- Full-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 1 hour ago
TC
Retail Store Associate Part Time - Marshalls Bayers Lake
TJX Canada – Winners, Marshalls, HomeSense
Halifax, NS
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 2 hours ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
Added 2 hours ago
VA
Veterinary Assistant, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 2 hours ago
A
Territory Manager, Facial Aesthetics - North Shore of Montreal
AbbVie
Blainville, QC
- Full-time
Added 3 hours ago
GF
Customer Service Representative (Motivator) - Calgary Trinity Hills at Olympic Park
GoodLife Fitness
Calgary, AB
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 3 hours ago
GF
Personal Trainer - Red Deer Parkland Mall
GoodLife Fitness
Red Deer, AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 3 hours ago
GF
Personal Trainer - London King and Wellington
GoodLife Fitness
London, ON
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 3 hours ago
GF
Customer Service Representative (Motivator) - Edmonton Southpark Centre
GoodLife Fitness
AB
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 3 hours ago
TT
Retail Store Associate Part Time Winners Duncan Mall
The TJX Companies, Inc.
Duncan, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 3 hours ago
TT
Associé / Associée de magasin Temps partiel Winners – Méga Centre Vaudreuil
The TJX Companies, Inc.
Vaudreuil-Dorion, QC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 3 hours ago
TT
Associé / Associée de Magasin de Détail Temps Partiel Winners
The TJX Companies, Inc.
Rimouski, QC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 4 hours ago
GF
Personal Trainer - Edmonton Southpark Centre
GoodLife Fitness
AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 4 hours ago
GF
Personal Trainer - Barrhaven Strandherd Crossing
GoodLife Fitness
Ottawa, ON
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 4 hours ago
GF
Personal Trainer - Calgary Creekside
GoodLife Fitness
Calgary, AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 4 hours ago
GF
Personal Trainer - Edmonton West Granville
GoodLife Fitness
AB
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 4 hours ago
TT
439/097 Winners/HomeSense Stockyards Part Time Sales Associate
The TJX Companies, Inc.
Toronto, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 4 hours ago
TT
Retail Store Associate Part Time Winners-Smart Centers
The TJX Companies, Inc.
Courtenay, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 4 hours ago
TT
Assistant Store Manager Winners Homesense Summit Shopping Centre
The TJX Companies, Inc.
Kamloops, BC
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 4 hours ago
TT
Retail Store Associate Seasonal Marshalls- Burlington Power Centre
The TJX Companies, Inc.
Burlington, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 4 hours ago
CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Added 4 hours ago
WC
Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 4 hours ago
WC
Produce Department Manager
Walmart Canada
Sherwood Park, AB
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 4 hours ago
TC
Winners HomeSense Polo Park PT Seasonal
TJX Canada – Winners, Marshalls, HomeSense
Winnipeg, MB
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Walmart Canada

(CAN) Customer Service Manager

Yellowknife, NT, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $20.55.

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Le taux horaire minimum pour ce poste débute à 20.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

313 OLD AIRPORT RD, YELLOWKNIFE, NT X1A 3T3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Inventory Restocking
Attention To Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Scanning Accuracy
Productivity Standards
Company Programs
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Inventory Restocking
Store Recovery
Shift Flexibility

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