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WC
(CAN) People Greeter
Walmart Canada
Sussex, NB
- Full-time
…accurately. Reports any system issues to management so they can be…
Added 1 hour ago
WC
(CAN) Produce Stocker
Walmart Canada
Prince Albert, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Belleville, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Oshawa, ON
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Vaughan, ON
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 11 hours ago
TH
Overnight Freight Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 12 hours ago
VA
Veterinary Technician Emergency, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
Shift premiums: additional compensation premiums for on-call, evening, and overnight shifts (where applicable).
Added 13 hours ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Estevan, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 13 hours ago
WC
(CAN) Stock Unloader Department Manager
Walmart Canada
Estevan, SK
- Full-time
Delegating, following-up and pulling pallets of merchandise to the salesfloor for overnight processing.
Added 13 hours ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 13 hours ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 13 hours ago
WC
(CAN) Préposé au stockage, fruits et légumes
Walmart Canada
Saint-Bruno, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 13 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Prince George, BC
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 13 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Winkler, MB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 13 hours ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 13 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate(Digital Fulfillment Team Associate)
Walmart Canada
Courtenay, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 13 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 13 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Aurora, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 13 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 13 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 13 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 13 hours ago
WC
(CAN) General Merchandise Associate PT
Walmart Canada
Vancouver, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 hours ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Gatineau, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Walmart Canada

(CAN) Customer Service Manager

Fredericton, NB, Canada

$15 CAD / hour · Full-time

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1399 REGENT ST, REGENT MALL FREDERICTON, NB E3C 1A3, Canada

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, security, emergency readiness, loss-prevention processes, and compliance with company programs and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives

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