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Added 14 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 14 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Dartmouth, NS
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 14 mins ago
HP
Registered Dietitian
Health PEI
PE · Prince Edward Island, Canada
- $36.2 to $45.26 CAD / hour
- Full-time
…Primary Care Network Clinical Lead and reports to the Network…
Added 14 mins ago
TA
Field Marketing Manager - 12-month maternity contract
The Adaptavist Group
Pickering, ON
- Full-time
As a Field Marketing Manager for North America, this role is critical in aligning regional marketing initiatives with the goals of the sales organization. You’ll be the key marketing…
Added 14 mins ago
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Business Development Manager – Transportation & Logistics.
Phantom Logistics
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- Full-time
🚛 WE’RE HIRING | Business Development Manager – Transportation & Logistics
Added 14 mins ago
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Head Chef
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- Full-time
…you are a people person, understand the difference between leadership and management, and how to get the best results whilst getting the very best from your…
Added 14 mins ago
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Development & Community Engagement Manager
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Vancouver, BC
- Full-time
We are seeking an organized, resourceful and experienced Development & Community Engagement Coordinator to join our team. Reporting to the Executive Director, this hands-on position will…
Added 14 mins ago
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- $108,000 to $135,000 CAD / year
- Full-time
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Added 14 mins ago
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Manager of Recreation and Aquatics
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Elmsdale, NS
- Full-time
Due to an internal promotion, we are accepting resumes for a Manager of Recreation and Aquatics to join our team.
Added 14 mins ago
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Communications & Strategic Promotions Specialist
City of Surrey
Surrey, BC
- $96,214 to $113,193 CAD / year
- Full-time
…strategic promotion, and stakeholder relations. Reporting to the Manager of Strategic Communications, this role supports the implementation of communications plans that advance City…
Added 14 mins ago
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Represent the company in all active business development activities, including cold calling, email marketing, telephone sales, networking and face-to-face meetings
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Business Development Manager – Toronto
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- Full-time
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Added 15 mins ago
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- Full-time
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Added 15 mins ago
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Toronto, ON
- Full-time
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- Full-time
Leadership development programs for emerging and established leaders
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…pricing strategy, relationship management, and strategic project leadership to drive deposit growth, enhance client and advisor experiences, and support the overall success of the…
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Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
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Walmart Canada

(CAN) Customer Service Manager

Fredericton, NB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

‎

Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1399 REGENT ST, REGENT MALL FREDERICTON, NB E3C 1A3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, security, emergency readiness, loss-prevention processes, and compliance with company programs and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives

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