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Added 23 mins ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 23 mins ago
RO
Supervisor - Mid Mountain
Resorts of the Canadian Rockies
Kananaskis, AB
- Full-time
Keeping the F&B Manager informed of inventory requirements.
Added 23 mins ago
WC
(CAN) Cashier
Walmart Canada
AB · Edmonton, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 23 mins ago
BB
Rental Property Manager
Brown Bros. Agencies Ltd
Victoria, BC
- Full-time
Brown Bros.' Rental Property Management division is growing, and we are looking for a licensed Rental Property Manager to join the team. You get a company car, so you never have to put…
Added 23 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 23 mins ago
WC
Consumables Associate
Walmart Canada
Kitchener, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 23 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Maple Ridge, BC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 23 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Tsawwassen, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 23 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 23 mins ago
WC
Asset Protection Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 23 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 39 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Kingston, ON
- Part-time
Consistently model service standards and omni-channel experience while coaching others to success
Added 53 mins ago
FK
Line Cook
Fresh Kitchen + Juice Bar
Toronto, ON
- Part-time
…are an integral part of our team. Reporting to the Kitchen<br>Manager, a Line Cook will be preparing and assembling all of our signature dishes in our busy<br>restaurants. Assigned to…
Added 1 hour ago
RP
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
…Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream…
Added 1 hour ago
RP
Pharmacy Clerk
Rexall Pharmacy Group LTD
Ottawa, ON
- Up to $17.95 CAD / hour
…Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream…
Added 1 hour ago
MP
Senior Job Coach
MANITOBA POSSIBLE SERVICES INC.
Thompson, MB
- $41,649 to $49,820 CAD / year
- Full-time
A Senior Job Coach. In consultation with the Program Manager, you will participate in all aspects of planning and provision of the various projects/programs. You are responsible for…
Added 1 hour ago
GA
Social Media Coordinator
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- Internship
…initiatives are executed effectively. Reporting to the Social Media…
Added 1 hour ago
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DISHWASHER - GRETA YYZ
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Toronto, ON
- Internship
Support kitchen operations by returning clean dishes and equipment promptly to ensure smooth service flow.
Added 1 hour ago
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Registered Nurse - Nursing Resource Team
Bariza Health
Toronto, ON
- Full-time
Added 1 hour ago
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Registered Nurse - Hemodialysis
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Toronto, ON
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Added 1 hour ago
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Registered Nurse - Operating Room
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Registered Practical Nurse
Bariza Health
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Added 1 hour ago
M
Public Safety Communication Officer
Medavie
Charlottetown, PE · PE Communication Centre Charlottetown
- Part-time
…Medacom Atlantic provides emergency and non-emergency dispatch service for Island EMS (ground ambulance) and 34 volunteer fire departments across the Island. If you have an interest in…
Added 1 hour ago
C
Amusement Host (Seasonal) - The Rec Room Square One
Cineplex
Mississauga, ON · Square One The Rec Room
- Part-time
…Host - The Rec Room Round House, reporting to the Amusement Manager. This position will be based at The Rec Room Square…
Added 1 hour ago
Business Systems Analyst - Transfer Agency Operations
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…fund accounting, custody, and the flow of data between the manager, fund accountant, custodian, and transfer…

Walmart Canada

(CAN) Customer Service Manager

Fredericton, NB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1399 REGENT ST, REGENT MALL FREDERICTON, NB E3C 1A3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, security, emergency readiness, loss-prevention processes, and compliance with company programs and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives

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