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Added 9 mins ago
TT
Associé(e) du magasin , Temps Partiel, Winners Complexe Desjardins
The TJX Companies, Inc.
Montreal, QC
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 23 mins ago
P
Retail Operations Manager
PetSmart
Ottawa, ON
- Full-time
Store Operations and Overall Store Experience:
Added 23 mins ago
SF
Warehouse Associate - Guelph
Sharpe Farm Supplies Ltd
Guelph, ON
- Full-time
As a Warehouse Associate at our Guelph location, you will be responsible for stocking product and maintaining cleanliness in the warehouse, assisting customers with loading their vehicles,…
Added 23 mins ago
P
Retail Operations Lead
PetSmart
Burlington, ON
- Full-time
Store Operations and Overall Store Experience:
Added 40 mins ago
Vape / Budtender PT
True North Construction Company
Timmins, ON
This dynamic role supports both vape/tobacco and cannabis retail operations, while also fulfilling responsibilities during keyholder shifts. The ideal candidate brings energy, integrity,…
Added 55 mins ago
Sales Associate
EssilorLuxottica Group
ON · Markham, ON
Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
Added 1 hour ago
TT
Retail Customer Service Coordinator Full Time Winners - Lynden Park Mall
The TJX Companies, Inc.
Brantford, ON
- Full-time
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
Added 1 hour ago
TT
Associé / Associée de Magasin de Détail Temps Partiel - Marshalls/HomeSense Centre Mega Vaudreuil
The TJX Companies, Inc.
Vaudreuil-Dorion, QC
- Part-time
CAN Marshalls Store 0776 Vaudreuil-Dorion QCÉchelle des salariales horaires: $16,60-$20,75 / Heure * Il s'agit ici de l’échelle salariale à l’embauche prévue, ce qui ne représente pas…
Added 1 hour ago
TT
Retail Store Associate Part time Marshalls - East Hills
The TJX Companies, Inc.
Calgary, AB
- Part-time
CAN Marshalls Store 0738 Calgary ABHourly range: $15.00-$18.75 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 1 hour ago
7
Store Crew
7-Eleven
Sherwood Park, AB
- Full-time
…one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety.…
Added 2 hours ago
TT
Coordinator, Winners, Huntsville
The TJX Companies, Inc.
Huntsville, ON
- Full-time
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
Added 2 hours ago
TT
Retail Store Associate Temporary Marshalls - Polo Park
The TJX Companies, Inc.
Winnipeg, MB
- Part-time
CAN Marshalls Store 0718 Winnipeg MBHourly range: $16.40-$20.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 2 hours ago
TT
Retail Store Associate Part Time Seasonal Winners - Southland Mall
The TJX Companies, Inc.
Winkler, MB
- Part-time
CAN Winners Store 0533 Winkler MBHourly range: $16.40-$20.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 2 hours ago
TC
Retail Store Associate Part time HomeSense - Heritage Hills
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
Retail Sales Associate Part Time
Moores Clothing
Victoria, BC
Our Retail Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location…
Added 2 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Markham, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
WC
(CAN) Stockperson/Cartpusher (OUTSIDE POSITION, IN ALL WEATHER)
Walmart Canada
Cornwall, ON
- Full-time
Position Summary...As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for…
Added 2 hours ago
WC
Directs Store Delivery Associate
Walmart Canada
Amherst, NS
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 2 hours ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Drummondville, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
WC
OMNI Customer Fulfillment Associate PT
Walmart Canada
Sherwood Park, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Belleville, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
TT
Retail Store Associate Temporary Part Time Winners/Homesense - Strawberry Hills
The TJX Companies, Inc.
Surrey, BC
- Part-time
CAN Winners Store 0290 Surrey BCHourly range: $18.25-$22.81 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 3 hours ago
FG
Part-Time Seasonal Associate - Watch Station
Fossil Group
Ottawa, ON
- Part-time
Our Seasonal Retail Associates at Watch Station make an impact by delivering exceptional guest experiences and supporting store operations on a flexible, as-needed basis. They bring energy…
Added 3 hours ago
Sales Associate
EssilorLuxottica Group
London, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…

Walmart Canada

(CAN) Customer Service Manager

Fredericton, NB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

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Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1399 REGENT ST, REGENT MALL FREDERICTON, NB E3C 1A3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, security, emergency readiness, loss-prevention processes, and compliance with company programs and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives

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