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Added 12 mins ago
JI
Seasonal Associate
J.D. Irving, Limited
Clarenville, NL
- Part-time
Prepare invoices, quotes, credit invoices and delivery invoices.
Added 2 hours ago
A
Principal Network Engineer
Aviso
Vancouver, BC
- $135,000 to $145,000 CAD / year
- Full-time
Professional-level networking certification such as CCNP and Azure Network Engineer Associate certification, or equivalent practical experience; PCNSE or Fortinet certification is an asset
Added 4 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Mississauga, ON
- Full-time
will receive credit for the hours worked within the pay period and minimum wage
Added 4 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Belleville, ON
- Full-time
will receive credit for the hours worked within the pay period and minimum wage
Added 4 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Fort St. John, BC
- $37,000 to $100,000 CAD / year
- Full-time
will receive credit for the hours worked within the pay period and minimum wage
Added 6 hours ago
WC
(CAN) Cashier
Walmart Canada
Yorkton, SK
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 8 hours ago
TH
Cashier : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 9 hours ago
TH
Pro Account Sales Associate : Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 12 hours ago
WC
(CAN) Cashier
Walmart Canada
AB · Edmonton, AB
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 12 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 12 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Maple Ridge, BC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 15 hours ago
NB
Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Reporting to the Associate Vice-President, you will manage a portfolio of clients in Calgary.
Added 16 hours ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Reporting to the Associate Vice President, you will manage a portfolio of clients in Calgary.
Added 18 hours ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 18 hours ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 19 hours ago
J
Delivery Specialist
Jobbe
Bathurst, NB
- $19 CAD / hour
- Part-time
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
Added 19 hours ago
M
Retail Sales Associate – Part-Time
maurices
Sherwood Park, AB
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our Store 4146-Emerald Hills Centre-maurices remains open year-round, actual hiring needs may vary.…
Added 19 hours ago
M
Retail Sales Associate – Part-Time
maurices
Lloydminster, AB
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our Store 4149-Lloyd Mall-maurices-Lloydminster, AB T9V 0A7 remains open year-round, actual hiring needs…
Added 19 hours ago
M
Retail Sales Associate – Part-Time
maurices
Canada
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our M4145 – Westgate Home Centre –maurices remains open year-round, actual hiring needs may vary.…
Added 1 day ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
…Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions…
Added 1 day ago
WC
(CAN) Caissier
Walmart Canada
Montreal, QC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 day ago
TH
Front End Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 day ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
London, ON
- Full-time
Credit approvals for term and balance forward accounts
Added 1 day ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
Ottawa, ON
- Full-time
Credit approvals for term and balance forward accounts

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Staff Scheduling
Operational Compliance
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Training
Register Coverage
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Cashier Support
Shift Flexibility
Customer Loyalty

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