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Added 25 mins ago
B
Automation Project Manager
Boccard
Montreal, QC
- Full-time
The Automation Project Manager is responsible for overseeing the successful execution of automation projects, with a primary focus on the Electrical, Industrial IT, and Automation (EIA)…
Added 25 mins ago
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Project Engineer (CEP)
Boccard
Montreal, QC
- Full-time
Support Project Managers, Site Managers and Engineering Manager in all the design review (P&ID, drawing, 3D)
Added 25 mins ago
KC
operations manager - trade, broadcasting and other services
Kian Creations
Brantford, ON
- Full-time
Added 25 mins ago
DM
Sr. Manager, Operations Governance
Discovery Mining Ltd
Toronto, ON
- Full-time
The Sr. Manager, Operations Governance is responsible for overseeing and optimizing the technical and operational governance processes that support planned and executed production across…
Added 25 mins ago
DM
Sr. Manager, Strategic Planning
Discovery Mining Ltd
Toronto, ON
- Full-time
The Sr. Manager, Strategic Planning is focused on the technical aspects required to inform and optimize the Company's corporate business strategy. This role provides technical leadership…
Added 25 mins ago
AS
EVENTS MANAGER - NFP, CORPORATE EVENTS
Australasian Society of Association Executives
Burlington, ON
- Contract
Revise Recruitment has partnered with the Mortgage & Finance Association of Australia (MFAA) to recruit an experienced Events Manager for a 12-month maternity leave contract.
Added 25 mins ago
GC
Senior Project Manager / Project Manager
GEI Consultants, Inc.
London, ON
- Full-time
Working closely with technical teams, clients, and leadership across GEI, the successful candidate will support and lead a variety of municipal infrastructure, civil engineering, and land…
Added 25 mins ago
RP
Assistant Spa Manager
Rudding Park
Harrogate, BC
- Full-time
…commitment to delivering exceptional guest service. Support the Spa Manager in creating an outstanding spa experience through continuous coaching, training, and development of the Front of…
Added 25 mins ago
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Principal Network Engineer
Aviso
Vancouver, BC
- $135,000 to $145,000 CAD / year
- Full-time
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 25 mins ago
VF
Head Guard
Vivo for Healthier Generations
Calgary, AB
- Full-time
…active lifeguarding and instructional excellence with shift leadership, mentorship, and operational…
Added 26 mins ago
OI
Hospitality Management Instructor
Oxford International
Vancouver, BC
- $35 CAD / hour
- Part-time
Work closely with colleagues and the Program Manager to strengthen the quality, consistency, and impact of the program.
Added 26 mins ago
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Retail Assistant Store Manager
Lovisa
Fredericton, NB
- Full-time
- Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
Added 40 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 56 mins ago
ES
Audio Artist II - FC
EA SPORTS
Vancouver, BC
- Temporary
FC Audio team is looking for an experienced Audio Artist who can immediately contribute to audio development. You will oversee the audio-specific project(s) to create/maintain a quality…
Added 56 mins ago
SH
Manager of Community Partnerships
Senior Helpers
Kelowna, BC
- $22 to $24 CAD / hour
- Internship
We are seeking a Manager of Community Partnerships to help build trusted relationships, increase referral pathways, and support our long-term growth. This role works closely with our…
Added 56 mins ago
ES
Audio Artist III - FC
EA SPORTS
Vancouver, BC
- Temporary
FC Audio team is looking for an experienced Audio Artist who can immediately contribute to audio development. You will oversee the audio-specific project(s) to create/maintain a quality…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 1 hour ago
RS
Development Manager, Brand Solutions & GTM
Rogers Sports & Media
Toronto, ON
- Full-time
Rogers Sports and Media is hiring for the role of Development Manager, on the Brand Solutions & GTM team. The successful candidate will own the sales development process, translating…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
For those interested, Leadership Development Opportunities are available with Interior Health’s NAVIG8 Program. The NAVIG8 Emerging Physician Leaders Program is a comprehensive leadership…
Added 1 hour ago
WO
Registered Practical Nurse - Clinical Resource Team
William Osler Health System
Brampton, ON
- Contract
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 1 hour ago
WO
Patient Navigator - OPD Clinics
William Osler Health System
Toronto, ON · Etobicoke, ON
- Full-time
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 1 hour ago
WO
Wait Times Coordinator - OR Business Center, Surgical Services
William Osler Health System
Brampton, ON
- Full-time
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 1 hour ago
WO
Physiotherapist - Physio Therapy Corporate
William Osler Health System
Brampton, ON
- Part-time
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 1 hour ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Contract
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Staff Scheduling
Operational Compliance
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Training
Register Coverage
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Cashier Support
Shift Flexibility
Customer Loyalty

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