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Added 7 mins ago
J
Field Case Manager
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.
Added 7 mins ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- $20.6 CAD / hour
- Full-time
Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will…
Added 7 mins ago
H
Patient Care Navigator
HealthOne
Toronto, ON
- $20 to $25 CAD / hour
Keep track of Google reviews of interest provided by Marketing, and communicate insights to the designated Regional Manager
Added 7 mins ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
Reporting to the Resource Development Manager, the Bingo Volunteer Coordinator supports the coordination and scheduling of volunteers for Blue Door’s Bingo activities. The Coordinator is…
Added 22 mins ago
LT
IT Service Professional
LMI Technologies
Burnaby, BC
- Full-time
Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by…
Added 22 mins ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
…Responsibilities: In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer…
Added 22 mins ago
S
Construction Supervisor
SMARTFOX
ON · Ontario, Canada
- $50,000 to $75,000 CAD / year
- Full-time
…and to specification. You will work closely with the Project Manager, engineers, inspectors, suppliers and clients from mobilization through to project…
Added 22 mins ago
VS
Environmental Services Manager (2026-10856)
Verve Senior Living
Kingston, ON
- Full-time
…day? Join Verve Senior Living as an Environmental Services Manager, where you will oversee maintenance, housekeeping, and laundry services while playing a critical role in supporting the…
Added 22 mins ago
K
Sea Logistics Pricing Supervisor
Kuehne+Nagel
Montreal, QC
- Full-time
…escalations, and partner closely with the National Revenue Manager, Sales, and Management to shape pricing strategies that support both new opportunities and long‑standing customer…
Added 22 mins ago
Project Manager (Renewal)
Region of Waterloo
Kitchener, ON
Prepares/supervises the preparation of contract drawings and documents by technical staff for in-house design projects. Administers contracts for contractors and consultants. Provides…
Added 22 mins ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
Coordinates consultation and planning teams within the Department and in the community, involving various agencies and staff.
Added 22 mins ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Supervises a Manager of Hydrogeology and Water Programs; Manager of Engineering and Planning; Manager of Infrastructure and Program Planning; Manager of Development Engineering; and…
Added 22 mins ago
T
PIA Client Service Associate
TD
Kamloops, BC
- Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 22 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 22 mins ago
MU
Case Manager
McGill University
Brown Student Serv.
- Full-time
The Case Manager works at the Wellness Hub as part of an interprofessional team supporting student health and wellbeing.
Added 22 mins ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 22 mins ago
Y
Program Supervisor
YBC
Vancouver, BC
- Full-time
Serve as Duty Manager as scheduled, overseeing facility operations and staff, resolving conflicts, and ensuring the safety of members and employees.
Added 22 mins ago
DU
Manager of Volunteer Relations
Ducks Unlimited Canada
BC
- Full-time
The Manager of Volunteer Relations (MVR) is primarily responsible for actively growing DUC’s Volunteer network in their province through recruitment and retention. This role will develop…
Added 22 mins ago
S
Mitigation Manager
SearchLabs
Burlington, ON
- Full-time
The Mitigation Manager is responsible for the productivity, quality, and budgetary compliance of all job‑site mitigation work (excluding contents and cleaning). Reporting to senior…
Added 38 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 51 mins ago
P
shift manager - fast food restaurant
Petro-Canada
Levis, QC
- Full-time
Supervise and co-ordinate activities of staff who prepare and portion food
Added 51 mins ago
FR
Building manager
FirstService Residential Canada
Kelowna, BC
- Part-time
As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure excellent living experience for tenants. The ideal candidate will possess the ability…
Added 51 mins ago
MM
Territory Manager, Ontario
Merit Medical Systems, Inc.
Canada
- Full-time
Coordinates with other Merit marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new…
Added 51 mins ago
G
Cleaner Part Time
Guckenheimer
Abbotsford, BC
- $21 to $23 CAD / hour
- Part-time
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Added 51 mins ago
G
Marketing and Communications Manager
GoodWork.ca
Surrey, BC
- Full-time
Position: Marketing and Communications Manager

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Staff Scheduling
Operational Compliance
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Training
Register Coverage
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Cashier Support
Shift Flexibility
Customer Loyalty

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