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Added 10 mins ago
Food Safety & Quality Assurance Supervisor
HelloFresh
Calgary, AB
…of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision…
Added 10 mins ago
MC
Financial Services Associate - Full Time
Meridian Credit Union
ON · Bramalea, ON
- $60,000 to $64,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 10 mins ago
FB
Regional Sales Manager, Retail Brands | Eastern Seaboard
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
The Regional Sales Manager will play a key role in expanding Stonefire’s brand presence across targeted channels and markets. Reporting to the SVP of Retail Brands, this position is…
Added 25 mins ago
A
Senior Human Resources Manager
ACCIONA
Toronto, ON
- Full-time
The Senior Human Resources Manager is a key role within the Canadian HR team, working closely with the Vice President, Human Resources to help lead and deliver people priorities across…
Added 25 mins ago
SC
Senior Executive Assistant to the CEO & CFO
Securian Canada
Toronto, ON
- $85,000 to $115,000 CAD / year
- Full-time
Added 55 mins ago
A
Vice President of Business Development
ACCIONA
Mississauga, ON
- Full-time
ACCIONA is seeking a highly strategic and results-driven VP Business Development – Construction to lead growth initiatives throughout Canada.
Added 56 mins ago
S
Project Management Specialist
Stantec
Toronto, ON
- Full-time
The ideal candidate is a practical, organized, and responsive project manager who enjoys driving work forward, coordinating multidisciplinary teams, maintaining accountability, managing…
Added 56 mins ago
Manager, Customer Energy Management (Large Customers)
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Customer Growth & Partnerships, the Manager, Customer Energy Management (Large Customers) leads a team responsible for strategic account management,…
Added 1 hour ago
FG
Service Manager
Flynn Group of Companies
Moncton, NB
- $85,000 to $100,000 CAD / year
- Full-time
Flynn Group of Companies is seeking a Service Manager to join our growing Moncton branch. This is a key leadership role responsible for overseeing service operations throughout New…
Added 1 hour ago
IG
Manager, Guide Dog Training Teams
International Guide Dog Federation
Beckwith, ON
- Full-time
We’re looking for a mission-driven Manager Guide Dog Training Team who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low…
Added 1 hour ago
E
Sales & Business Development Manager - CANADA - F/M
Exail
Montreal, QC
- Full-time
We are seeking a Sales & Business Development Manager – CANADA to grow Exail’s presence across the country. This role combines technical sales, business development, strategic account…
Added 1 hour ago
SD
Credit Analyst ($25.50 - $28.50 per hour)
SRS Distribution Inc.
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 1 hour ago
B
Regional Operations Manager
BGIS
Mississauga, ON
- Full-time
The Regional Service Manager supports multiple account leaders in delivering integrated trades services across a regional portfolio of accounts, ensuring consistent execution of all HVAC…
Added 1 hour ago
NB
Assistant General Counsel - Asset Management (Toronto)
Neuberger Berman
Toronto, ON
- Full-time
Neuberger is a leading global asset manager seeking an Investment Management Attorney to provide advice and support on a broad variety of legal, regulatory, compliance and general corporate…
Added 2 hours ago
NJ
Property Manager
Noel Jones Real Estate
Whitehorse, YT
- Full-time
Account for rents and expenses to property owners;
Added 2 hours ago
SC
Customer Service/Account Manager – Packaging
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
A growing packaging manufacturer is seeking an experienced Customer Service/Account Manager to join their team.
Added 2 hours ago
SC
Customs Compliance Manager
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
Ongoing professional development and growth opportunities
Added 3 hours ago
M
Junior Ad Sucess Specialist- Programmatic
MediaMint
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $65,000 CAD / year
- Full-time
…digital advertising space. This role is a hybrid of strategic account management and operational excellence. You will be the primary link between client partners and Ad Operations -…
Added 4 hours ago
SP
Tour Sales Coordinator
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
Benefits plan and additional wellness components, including Health Spending Account and EFAP
Added 4 hours ago
N
Account Manager - Utilities-FR
Noramco
AB · Edmonton, AB
- Full-time
We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who…
Added 5 hours ago
RS
Development Manager, Brand Solutions & GTM
Rogers Sports & Media
Toronto, ON
- Full-time
Rogers Sports and Media is hiring for the role of Development Manager, on the Brand Solutions & GTM team. The successful candidate will own the sales development process, translating…
Added 5 hours ago
LC
Strategic Analytic Coordinator
Langara College
Canada
- Full-time
Current employee? Apply through Careers in your Workday account.
Added 6 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Added 6 hours ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER, MID-MARKET – Alberta South Rural Markets
BDC
Medicine Hat, AB · Calgary, AB · Lethbridge, AB
- Full-time
We are seeking an experienced Senior Commercial Account Manager, Mid-Market to support entrepreneurs across the Southern Alberta rural markets, including Airdrie, Brooks, Okotoks,…
Added 7 hours ago
A
Sales Account Manager, Automotive, Telecommunications, and Financial Services
Amazon
Toronto, ON
- Full-time
We’re looking for a results-oriented Sales Account Manager who is passionate about partnering with our advertisers to make effective, analytically driven marketing decisions. As a Sales…

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Flow
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Loyalty
Store Operations

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