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Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
…office staff including RN, MOA, billing staff and an office manager. Overhead - 30% per month max with option to become an associate once split overhead levels are reached. As an ethos, we…
Added 1 hour ago
LF
Brick Associate, Merchandising
Leons Furniture Limited
Red Deer, AB
- Full-time
accommodation at any stage of the process, please let the hiring manager know
Added 1 hour ago
Brick Manager, General Sales
Leons Furniture Limited
NL
…are committed to creating an inclusive workplace where every associate is treated with respect, provided with equal opportunities to grow, and supported through competitive compensation,…
Added 1 hour ago
LF
Brick Associate, Sales
Leons Furniture Limited
Mississauga, ON
- Full-time
accommodation at any stage of the process, please let the hiring manager know
Added 1 hour ago
LF
Brick Associate, Sales
Leons Furniture Limited
Belleville, ON
- Full-time
accommodation at any stage of the process, please let the hiring manager know
Added 1 hour ago
LF
Brick Associate, Sales
Leons Furniture Limited
Fort St. John, BC
- $37,000 to $100,000 CAD / year
- Full-time
accommodation at any stage of the process, please let the hiring manager know
Added 1 hour ago
LF
Brick Associate, Warehouse and store merchandiser
Leons Furniture Limited
Halifax, NS
- Full-time
accommodation at any stage of the process, please let the hiring manager know
Added 3 hours ago
WC
(CAN) Cashier
Walmart Canada
Yorkton, SK
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
PC
ERP Risk, Controls & Security Solutions Manager
PwC Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Digital Risk Solutions Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 4 hours ago
Real Estate Associate
Hydro One Networks Inc
Markham, ON
…agreements. Escalate pressing deadlines to the supervisor or manager for action to avoid expiration of…
Added 5 hours ago
TH
Head Cashier: Full Time - COQUITLAM
The Home Depot Canada
Coquitlam, BC
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 5 hours ago
TH
Cashier : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 6 hours ago
T
District Manager - Palm Springs / San Diego
Towne
NB · Chiasson Office, NB
- Full-time
The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business…
Added 6 hours ago
TH
Pro Account Sales Associate : Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 6 hours ago
SI
Sales Associate
Staples Inc.
Toronto, ON · Etobicoke, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 7 hours ago
TH
Asset Protection Specialist: Full Time - STRAWBERRY HILL SURREY
The Home Depot Canada
Surrey, BC
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 7 hours ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Surrey, BC
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 7 hours ago
ES
Outside Sales Associate
ECCO Supply™
Regina, SK
- Full-time
The Outside Sales Associate is responsible for conducting sales calls in the field via face-to-face, email, phone and virtual interactions with both potential and existing customers. The…
Added 7 hours ago
TH
Overnight Freight Associate: Full Time - DUNCAN
The Home Depot Canada
Duncan, BC
- Full-time
Added 7 hours ago
TH
Flooring Sales Associate: Part Time - Shawnessy
The Home Depot Canada
Calgary, AB
- Part-time
Added 8 hours ago
VS
PINK Supervisor-Vaughan Mills
Victoria’s Secret & Co.
Concord, ON
- Full-time
A Victoria’s Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for…
Added 8 hours ago
T
Customer Experience Associate
TD
Niagara Falls, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Flow
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Loyalty
Store Operations

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