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Added 15 mins ago
SP
Front Desk Representative (Overnight, Full-Time)
Shiplake Properties
Toronto, ON
- Full-time
Assisting the General Manager with maintenance emergencies, coordinating resident events as required.
Added 15 mins ago
TC
Custodian TFT
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- Full-time
Reporting directly to the Maintenance Supervisor and indirectly to the Social Housing Manager and Director, Community and Social Services, the Custodian will be responsible for maintaining…
Added 27 mins ago
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food services manager
Dairy Queen
Selkirk, MB
- Full-time
Added 27 mins ago
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Application & Integration Technical Analyst
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- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 27 mins ago
R&
Developer - Full Stack – Senior
Robertson & Company Ltd.
Toronto, ON
- Contract
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Added 27 mins ago
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Software Developer - Full Stack – Senior
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Toronto, ON
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Added 27 mins ago
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Procurement Associate
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Penticton, BC
- Full-time
For more information, please visit our website at penticton.ca/
Added 27 mins ago
RH
Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)
RainCity Housing and Support Society
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- Full-time
…non-Indigenous, including medication administration, building security, crisis intervention, building maintenance, and front-line overdose response. Using a culturally informed model that…
Added 27 mins ago
R
Cyber Security Consultant
Raise
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- Contract
Certified Information Security Manager (CISM)
Added 30 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Adhere & contribute towards standard security coding practices to ensure application is free of most common coding vulnerabilities
Added 30 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 30 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Adhere & contribute towards standard security coding practices to ensure application is free of most common coding vulnerabilities
Added 30 mins ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
Added 30 mins ago
T
Security Architect (Distributed Ledger)
TD
Toronto, ON
- Full-time
We are seeking a highly motivated and hands-on security architect to design, develop, and support next-generation banking and distributed ledger platforms. The successful candidate will…
Added 30 mins ago
C
Operations Manager - Western Canada
Civeo
AB · AB, Canada
- Full-time
Civeo Premium Services Employees LP is currently seeking an experienced Operations Manager, Western Canada. The Operations Manager is responsible for leading operations across multiple…
Added 30 mins ago
Emergency Medical Technician
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Shift Information: Days, Nights, Evenings, Weekends, Standby
Added 30 mins ago
FH
Campus Store Leader Canada - 36152C
Follett Higher Education
Calgary, AB
- Full-time
As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth…
Added 30 mins ago
D
Senior Manager, HR Technology & Delivery
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Toronto, ON · Support Centre - Toronto Office
- Full-time
The Senior Manager, HR Technology & Delivery leads Dentalcorp’s HR technology portfolio, with responsibility for delivery, governance, optimization, and stakeholder partnership across the…
Added 30 mins ago
Disability Case Manager
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The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case…
Added 30 mins ago
Shop Supervisor, Boiler Shop
BWXT
Cambridge, ON
…quality, productivity and cost. Reporting to the Focused Shop Manager, all shop…
Added 30 mins ago
J
Transaction Manager
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 44 mins ago
SC
Digital Printer Overnight shift
Staples Canada
Winnipeg, MB
- Full-time
Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.
Added 45 mins ago
MI
Mould Maker
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- Full-time
Protect sensitive information from unauthorized access, disclosure, alteration, and destruction.
Added 45 mins ago
AC
Member Services Representative - Pembina Crossing
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 45 mins ago
CC
Retail Sales Associate
Canna Cabana
Fort Erie, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Adapt communication style in order to deliver information effectively to a range of individuals

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Flow
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Loyalty
Store Operations

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