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Added 11 mins ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
…Applications – HCM Process & Solutions, will collaborate closely with business stakeholders, IT HCM team members, and cross-functional teams to deliver integrated HR business and technology…
Added 11 mins ago
V|
Process Innovation Co-op
Veolia | North America
Oakville, ON
- Full-time
…transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges…
Added 11 mins ago
AC
Bilingual Business Development Manager - FF&E
Aramark Canada
Montreal, QC
- Full-time
…sales. Over time, the role will also contribute to broader business growth objectives. The scope and priorities of the role may evolve as the FF&E line of business…
Added 11 mins ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
…Process & Solutions, HCM will work and collaborate closely with business stakeholders, other IT HCM team members and across multiple functional areas where solutions integrate across…
Added 11 mins ago
V|
Procurement Co-op
Veolia | North America
Oakville, ON
- Full-time
…transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex…
Added 11 mins ago
OR
Account Consultant (Sales & Marketing) + Signing Bonus - North York
OSL Retail Services
Toronto, ON · North York, ON
- Full-time
…world-class entertainment and communication services to residential, business, and public sector customers across Canada. If you are a motivated and results-driven individual with a passion…
Added 11 mins ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
…Applications – HCM Process & Solutions, will collaborate closely with business stakeholders, IT HCM team members, and cross-functional teams to deliver integrated HR business and technology…
Added 11 mins ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
…Process & Solutions, HCM will work and collaborate closely with business stakeholders, other IT HCM team members and across multiple functional areas where solutions integrate across…
Added 11 mins ago
V|
North American Procurement Estimation Co-op
Veolia | North America
Oakville, ON
- Internship
…transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex…
Added 26 mins ago
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Electrician- Edson
Weyerhaeuser
Edson, AB
- Full-time
…achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who…
Added 26 mins ago
N
Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined…
Added 41 mins ago
A
Highway Design Engineer, P.Eng.
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North Bay, ON
- $75,000 to $125,000 CAD / year
- Full-time
Assisting with business development activities such as proposals;
Added 41 mins ago
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Software Engineer
Purelend Technologies Inc.
Calgary, AB
- Full-time
…and every line of code you write moves a real number on the…
Added 41 mins ago
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Event Producer, B2B
Mosaic North America
Toronto, ON
- Full-time
…small, including; strategic corporate events, conferences, business meetings, and more. You will also play a role in managing and coaching a team of Event Managers and Event Coordinators,…
Added 41 mins ago
J
Data Analyst, Business Intelligence - Entry Level
Jobright.ai
Canada
- Full-time
…Entry-Level Data Analyst will build reliable reporting and business-intelligence systems, helping teams understand company performance through consistent metrics, dashboards, and data…
Added 41 mins ago
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Senior Financial Accountant
EY
Toronto, ON
- Full-time
…team of problem solvers, we are committed to resolving complex business issues and providing comprehensive support from strategy through to implementation. As a Senior Financial Accountant,…
Added 56 mins ago
S
Beauty Advisor - Part Time
sephora.com
Edmonton, AB
- $17 to $20 CAD / hour
…individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or…
Added 1 hour ago
IG
Lead Java Developer
Insight Global
Toronto, ON
- $75 to $90 CAD / hour
- Contract
Insight Global is seeking a lead Java developer in Toronto for a Canadian Tier 1 Bank, working on its Rates Derivative Pricing System. You will be the primary point of contact for traders,…
Added 1 hour ago
Android XR Application Compatibility AI Technical Lead
Google
Waterloo, ON
…system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software…
Added 1 hour ago
MN
Merchandiser
Mosaic North America
ON · North Augusta, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 2 hours ago
KC
Project Manager, IT
KPMG Canada
Vaughan, ON
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 2 hours ago
KC
Project Manager, IT
KPMG Canada
Toronto, ON
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 2 hours ago
CA
Nurse
Canadian Addiction Treatment Centers
Longlac, ON
- Up to $29.87 CAD / hour
- Full-time
Line of Business: Outpatient Clinic, Ontario Addiction Treatment Clinics
Added 2 hours ago
B
Manager, National Tax Team
BDO
AB · Toronto, ON · Ottawa, ON · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guidin
Added 2 hours ago
T
Vulnerability Remediation Analyst
TEKsystems
Toronto, ON
- $25 to $35 CAD / hour
- Contract
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…

Walmart Canada

(CAN) Customer Service Manager

Williams Lake, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 PROSPERITY WAY, WILLIAMS LAKE, BC V2G 0A6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Leadership
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Flexibility
Attention To Detail

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Flow
Operational Standards
Shift Flexibility

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