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Added 13 mins ago
BG
Auto Body Repair Planner/Production Manager (Bedford)
Boyd Group Services
Bedford, NS
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 13 mins ago
M
Food Service Manager , CSNM
Maquise
Toronto, ON · SCARBOROUGH, ON
- Full-time
…employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all…
Added 13 mins ago
H
Specialist - Quality Improvement Performance, Reporting, & Service Planning
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Strategy & Innovation portfolio that works within five key areas: lead planning, partner, measure performance, innovate and spread, and guide transformation change initiative. As a large…
Added 13 mins ago
SS
Hospitality Aide | Days 1100-1900 | Permanent Full Time
Sienna Senior Living
Medicine Hat, AB
- Full-time
…deeply committed to serving Canada’s seniors, ensuring that they lead lives filled with comfort, dignity, and…
Added 13 mins ago
M
Senior Manager, Tax
MNP
ON · Mississauga, ON
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements and the preparation of tax returns (and other compliance slips)
Added 13 mins ago
M
Senior Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements and the preparation of tax returns (and other compliance slips)
Added 13 mins ago
M
Senior Manager, Tax / Directeur(trice) principal(e), Fiscalité
MNP
Dieppe, NB · Bathurst, NB
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements and the preparation of tax returns (and other compliance slips)
Added 25 mins ago
W
Principal Process Automation & Controls Engineer
Worley
Calgary, AB
- Full-time
Lead the development, review, and implementation of Instrumentation & Controls (I&C) engineering deliverables.
Added 25 mins ago
T
Toronto Premium Outlet Halton Hills - Mandarin Speaking Sales Associate PT 20-29 hours
TUMI
Toronto, ON
- $18 to $22 USD / hour
- Part-time
Have a strong sense of integrity and an ability to lead by example.
Added 25 mins ago
K
Contract Logistics Human Resources Manager - 3p - 11p
Kuehne+Nagel
Montreal, QC
- Full-time
The HR Manager will lead all HR functions for a high-volume sort center operating within a 4PL logistics environment. This role provides strategic and operational HR support to ensure a…
Added 25 mins ago
HO
Director, Talent Management and Engagement
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
…emerging technologies and business-minded service models, and lead the evolution of Talent Management and Engagement services to maximize the value and impact of programs and services.…
Added 25 mins ago
AA
Production Supervisor - Afternoon Shift
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
…Woodbridge, Ontario manufacturing facility. In this role, you’ll lead operations within the Door Department during the afternoon shift and support our commitment to safety, quality, and…
Added 25 mins ago
SI
National Director of Wellness Strategy
Shannex Incorporated
NS · Nova Scotia, Canada
- Full-time
Lead the implementation and continuous improvement of wellness programs, providing tools, training, resources, and guidance to support consistent delivery
Added 25 mins ago
VC
Total Care Worker - Older Adult Assessment & Treatment (Mental Health Resident Care Attendant)
Vancouver Coastal Health
Vancouver, BC
- Full-time
…group leisure activities and established nursing/personal care programs. Duties include selecting and carrying out activities, assisting the client with practising daily living skills,…
Added 25 mins ago
A
Civil Engineer
Actalent
New Westminster, BC
- $130,000 to $150,000 CAD / year
- Full-time
Experience supporting BC Hydro Distribution Capital Programs.
Added 25 mins ago
YO
Director, Big Cove YMCA Camp
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Full-time
…increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for…
Added 25 mins ago
HM
Site Supervisor
Hire Mint
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Participate in or lead project meetings with internal and external parties to monitor and report on construction progress.
Added 25 mins ago
UP
Senior Planning Technician
UrbanSolutions Planning & Land Development Consultants Inc.
Hamilton, ON
- Full-time
Lead CAD teams for projects of all sizes, including large complex projects;
Added 28 mins ago
SC
Department Purchasing and Contracts Advisor, Utilities
Strathcona County
Sherwood Park, AB
- Full-time
Excellent listening, verbal and written communication skills with the ability to mediate, lead and facilitate meetings with business areas and suppliers
Added 28 mins ago
H
Nurse Specialized in Wound, Ostomy & Continence (NSWOC)
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Graduate of Wound, Ostomy, and Continence Management programs
Added 28 mins ago
A
Chef principal(e), Publicité numérique chez les détaillants – Nutrition (Montréal)
Abbott
Montreal, QC
- Full-time
Added 28 mins ago
A
Manager, Health & Safety
Alterra
AB · BC · CMH - British Columbia (Pacific)
- Full-time
Lead, develop, and manage the Health & Safety team to ensure the effective delivery of occupational health and safety programs and services.
Added 28 mins ago
E
Senior Structural Engineer
EXP
Barrie, ON
- Full-time
Lead and manage the design and analysis of structural systems including, but not limited to, buildings, miscellaneous structures, equipment foundations, bridges, culverts, retaining walls,…
Added 28 mins ago
E
Senior Structural Engineer
EXP
Sudbury, ON
- Full-time
Lead and manage the design and analysis of structural systems including, but not limited to, buildings, miscellaneous structures, equipment foundations, bridges, culverts, retaining walls,…
Added 28 mins ago
E
Senior Structural Engineer
EXP
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
Lead and manage the design and analysis of structural systems including, but not limited to, buildings, miscellaneous structures, equipment foundations, bridges, culverts, retaining walls,…

Walmart Canada

(CAN) Customer Service Manager

Williams Lake, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 PROSPERITY WAY, WILLIAMS LAKE, BC V2G 0A6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Leadership
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Flexibility
Attention To Detail

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Flow
Operational Standards
Shift Flexibility

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