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Added 2 mins ago
HC
Technical Project Assistant
Huawei Canada
Markham, ON
- Full-time
Design and develop internal software tools and plugins to streamline and optimize business workflows.
Added 5 mins ago
W
(CAN) Pharmacy Manager
Walmart
Cold Lake, AB
- Full-time
…Responsible for efficient Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing…
Added 5 mins ago
W
(CAN) Optician, Single Licensed
Walmart
Leduc, AB
- Full-time
This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
Added 5 mins ago
RB
Associate
Royal Bank of Canada
Calgary, AB
- Full-time
The RBC Dominion Securities Calgary branch is looking for a resourceful, efficient and collaborative individual to join our team as an Associate.
Added 5 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 5 mins ago
TH
Department Supervisor Full-Time - 7268 Windermere
The Home Depot
AB
- Full-time
Department Supervisors play an important role in talent development and associate engagement. This includes participating in the hiring process, onboarding new associates, providing…
Added 18 mins ago
KB
Seasonal Sales Associate
Kent Building Supplies
Summerside, PE
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 18 mins ago
KB
Seasonal Associate
Kent Building Supplies
Fredericton, NB
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 18 mins ago
AC
Investment Banking Associate - Public Private Partnership Transaction Advisory
Agentis Capital
Toronto, ON
- Full-time
Researching potential business development opportunities
Added 18 mins ago
CC
Associate Product Marketing Manager
Core Covers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Product, the Associate Product Marketing Manager will lead the development, launch, and execution of our outdoor leisure product lines. You will also play a key…
Added 20 mins ago
R
Associate
RBC
Calgary, AB
- Full-time
The RBC Dominion Securities Calgary branch is looking for a resourceful, efficient and collaborative individual to join our team as an Associate.
Added 20 mins ago
R
Associate
RBC
Montreal, QC
- Full-time
The RBC Dominion Securities Place Ville Marie branch is looking for a resourceful, efficient, and collaborative individual to join our leading wealth management firm as an Associate.
Added 20 mins ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Saskatoon, SK
…client referrals. Partnering closely with an experienced Sales Development Coach, the Associate Wealth Advisor will benefit from dedicated mentorship focused on business development and…
Added 20 mins ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Regina, SK
…client referrals. Partnering closely with an experienced Sales Development Coach, the Associate Wealth Advisor will benefit from dedicated mentorship focused on business development and…
Added 20 mins ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
AB
…client referrals. Partnering closely with an experienced Sales Development Coach, the Associate Wealth Advisor will benefit from dedicated mentorship focused on business development and…
Added 20 mins ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Calgary, AB
…client referrals. Partnering closely with an experienced Sales Development Coach, the Associate Wealth Advisor will benefit from dedicated mentorship focused on business development and…
Added 20 mins ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Vancouver, BC
…client referrals. Partnering closely with an experienced Sales Development Coach, the Associate Wealth Advisor will benefit from dedicated mentorship focused on business development and…
Added 20 mins ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Toronto, ON
…client referrals. Partnering closely with an experienced Sales Development Coach, the Associate Wealth Advisor will benefit from dedicated mentorship focused on business development and…
Added 20 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Customer Experience Associate
TD
Little Current, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 35 mins ago
JI
Seasonal Sales Associate
J.D. Irving, Limited
Summerside, PE
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 35 mins ago
SI
Talent Acquisition Coordinator
Staples Inc.
Richmond Hill, ON
- Full-time
Effective use of business systems such as Outlook, Word, Excel and Power Point
Added 35 mins ago
Store Manager The Bay Centre
EssilorLuxottica Group
Victoria, BC
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 48 mins ago
CB
Conseiller(ère) en vente (temps partiel)
Carré Blanc Canada
Montreal, QC
- Part-time
Sales Associate (Part-Time) – Carré Blanc Montréal
Added 48 mins ago
WC
Associate Category Manager - Waterworks (Burlington, ON)
Wolseley Canada Inc.
Burlington, ON
- Full-time
Join the Burlington location as an Associate Category Manager - Waterworks, where you’ll drive sales, profitability, and market share growth through effective product and supplier…

Walmart Canada

(CAN) Customer Service Manager

Sussex, NB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.85.

‎

Le taux horaire minimum pour ce poste débute à 16.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 MAIN ST, SUSSEX, NB E4E 1Y6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and company programs. Maintain safety, security, emergency readiness, and operational compliance while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Leadership
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Staff Coverage
Break Coordination
Customer Loyalty
Walmart Protection Plans
Credit Card Services
Inventory Recovery
Stocking
Zoning
Operational Standards

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