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Added 26 mins ago
B
Product Marketing Lead
Bizzabo
Montreal, QC
- Full-time
The category is changing fast. Event teams are being asked to run more programs with fewer people and prove revenue impact on every one of them, and AI is reshaping what an event platform…
Added 26 mins ago
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Product Marketing Lead
Bizzabo
Toronto, ON
- Full-time
The category is changing fast. Event teams are being asked to run more programs with fewer people and prove revenue impact on every one of them, and AI is reshaping what an event platform…
Added 41 mins ago
GW
Senior Law Clerk - Corporate Services
Gowling WLG
Toronto, ON
- $78,000 to $88,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 1 hour ago
T
Manager, Engineering – Accounts
TD
Toronto, ON
- Full-time
Investment Management, Retail Wealth is seeking an experienced and highly motivated Engineering Manager, to lead Account Pods enabling the next generation Investment platform and enhancing…
Added 1 hour ago
Production Supervisor
Amrize
Exshaw, AB
Lead safe, reliable, and efficient production operations across assigned plant areas.
Added 1 hour ago
Electrical Reliability Planner
Amrize
Exshaw, AB
This position develops and manages preventive, predictive, and corrective maintenance programs for electrical equipment, ensuring maintenance resources, materials, and third-party services…
Added 1 hour ago
Ready-Mix Supervisor
Amrize
Saskatoon, SK
Develop and instill a site level safety culture with an objective of “zero” harm; lead bi-weekly toolboxes and monthly Safety Meetings; act as Management representative of JHSC and ensure…
Added 1 hour ago
Excess Soil Field Technician
Amrize
Hamilton, ON · Dundas, ON
Safety: Run the Amrize Daily Sign-In, complete vehicle safety checks, and lead daily Toolbox Talks. You set the tone for a safe site every single day.
Added 1 hour ago
Production Supervisor
Amrize
NS · Brookfield, Nova
The primary objective is to lead and coordinate the Production Team in production of clinker and cement in accordance with the safety, environmental, quality and quantity objective for…
Added 1 hour ago
Plant Manager - Asphalt
Amrize
Saint-Eustache, QC · St-Eustache, Queb
The Asphalt Plant Manager is directly responsible for the overall management of the site. They lead plant operations, health and safety, maintenance, quality control, personnel management,…
Added 1 hour ago
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Marketing Operations Manager
LanceDB
Canada
- Full-time
…everything Marketing touches on the way to a qualified opportunity: lead capture, inbound lead routing, scoring, attribution, campaign and event operations, and the reporting that proves…
Added 1 hour ago
MA
Growth Marketing Lead, DriveSimple
Max Advanced Brakes
Markham, ON
- Full-time
We’re looking for a Growth Marketing Lead to help us grow demand, improve conversion, strengthen the brand, and build marketing programs that can scale with the business.
Added 1 hour ago
Planner 2 (Inclusion)
City of Richmond
Richmond, BC · City Hall, British Columbia
Advises City departments on the development and implementation of policies, strategies, programs and projects, and identifying opportunities to improve access, participation and outcomes…
Added 1 hour ago
S
Senior Manager, Integrated Marketing (Masterbrand)
sephora.com
Toronto, ON
- Full-time
…strategies and campaigns. The work you do will impact beauty, as you lead category, gifting, and promotional campaigns that bring Sephora’s differentiators to life. You’ll manage a team of…
Added 2 hours ago
BQ
QNX Embedded Development Manager (Open Source)
BlackBerry QNX
Ottawa, ON
- Full-time
Excellent communication and leadership skills. You will have the proven ability to lead, mentor, and manage a team of software engineers, fostering growth and accountability.
Added 2 hours ago
B
QNX Embedded Development Manager (Open Source)
BlackBerry
Ottawa, ON
- Full-time
Excellent communication and leadership skills. You will have the proven ability to lead, mentor, and manage a team of software engineers, fostering growth and accountability.
Added 3 hours ago
EK
Sous Chef
Earls Kitchen + Bar
Vancouver, BC
- $35,000 to $60,000 CAD / year
- Full-time
We are looking for a passionate and experienced Sous Chef to inspire, lead and mentor our kitchen team. Our ideal candidate has a commitment to excellence and a desire to learn and grow.
Added 3 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 3 hours ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
Lead or support user acceptance testing, release readiness, implementation planning, stakeholder communications, and post-launch monitoring.
Added 3 hours ago
C
AI Lead Engineer, Technical Lead - Services AI Platform
Citi
Mississauga, ON
- Full-time
Citi is hiring an AI Lead Engineer, Technical Lead to build and shape the engineering foundation of its Services AI Platform, a multi-tenant, production-grade ecosystem where agentic AI…
Added 3 hours ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Lakeridge Health is seeking a dynamic, strategic and collaborative Manager, Medical Affairs to lead the operations, programs and services that support roughly 1,000 credentialed staff…
Added 3 hours ago
LH
2600002805 - Indigenous Outreach Liaison
Lakeridge Health
Oshawa, ON
- Internship
Working closely with the Regional Indigenous Cancer Lead and Indigenous Cancer Program Navigator, the Indigenous Outreach Liaison serves as a trusted partner to Indigenous communities,…
Added 3 hours ago
LH
LeafFilter - Field Sales Representative - Canada (Regina Saskatoon)
Leaf Home
Saskatoon, SK
- Full-time
Added 3 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Lead and coordinate actions in the the City’s Neighbourhood Plans ;
Added 3 hours ago
GW
Senior Law Clerk - Corporate Services
Gowling WLG
Ottawa, ON
- $78,000 to $88,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…

Walmart Canada

(CAN) Customer Service Manager

Drayton Valley, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5217 POWER CENTRE BLVD, DRAYTON VALLEY, AB T7A 0A5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and cash controls. Maintain safety, security, and company standards while supporting loss prevention and promoting company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Time Management
Attention To Detail

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Register Opening And Closing
Cash Management
Register Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Customer Loyalty
Operational Standards
Evening Shifts
Weekend Shifts
Holiday Shifts
Physical Demands

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