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Added 23 mins ago
TH
Department Supervisor Full Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Full-time
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to…
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Powell River, BC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Edmonton, AB
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) Produce Stocker
Walmart
Surrey, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
W
(CAN) Overnight Associate
Walmart
Winnipeg, MB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
MI
CN - Business Development Associate
MSC Industrial Supply Co.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…typically in an assigned territory and region are required. Some overnight travel…
Added 2 hours ago
WC
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
TH
Overnight Freight Associate - Part Time (Barrie)
The Home Depot Canada
Barrie, ON
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 2 hours ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Kelowna, BC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 2 hours ago
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(CAN) Stock Unloader Associate (Overnight Temp 3 Month Contract)
Walmart
Hanover, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 2 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Sussex, NB
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 2 hours ago
WC
(CAN) Associé, épicerie
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 3 hours ago
SH
Overnight Manager on Duty
Sheraton Hotels & Resorts
Toronto, ON · East York, ON
- Full-time
Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
Added 3 hours ago
W
(CAN) Stockperson/Cartpusher
Walmart
Halifax, NS
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
(CAN) Produce Stocker
Walmart
Lethbridge, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
New Glasgow, NS
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 3 hours ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 3 hours ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Terrace, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
Customer Service Desk Associate
Walmart Canada
Edmundston, NB
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Winnipeg, MB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
(CAN) Associé, viande
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…

Walmart Canada

(CAN) Customer Service Manager

Gander, NL, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

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Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

55 ROE AVE P O BOX 448, GANDER, NL A1V 1W8, Canada

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and register cash controls. Maintain safety, emergency readiness, loss-prevention procedures, and compliance with company standards while promoting company programs.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Communication
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Credit Card Services
Walmart Protection Plans
Shift Flexibility
Inventory Handling

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