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Added 2 mins ago
N
Senior Manager, Commercial Partnerships
Novisto
Toronto, ON
- Full-time
…consultancies, and systems integrators). You’ll own the success of both programs end-to-end, including the revenue they generate, from growing existing partners to signing new ones. You’ll…
Added 2 mins ago
UO
Technology and Facility Support Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
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Added 2 mins ago
LT
Microsoft Dynamics 365 Solution Architect / Dynamics Architect
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Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead end-to-end solution architecture for Microsoft Dynamics 365 implementations and transformation programs.
Added 2 mins ago
OM
Software Programs - Software Development Manager
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- Full-time
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Added 2 mins ago
KC
Information Technology (IT) Manager
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
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Added 2 mins ago
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Marketing Manager Contract
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Lead integrated marketing that connects students to life-changing opportunities.
Added 9 mins ago
Senior Financial Reporting Manager
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Added 9 mins ago
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The Apotex Total Rewards package goes beyond base salary. Apotex offers bonus programs based on your position in the organization, you can excel based on our pay-for-performance philosophy.…
Added 9 mins ago
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Added 9 mins ago
Senior Product Designer, Mapping
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Toronto, ON
…interaction, visual, and product thinking skills, you will lead and own core Mapping experiences across our product…
Added 12 mins ago
S
Senior Product Manager, Payments
Super.com
Remote, Canada
- Full-time
- Remote
…is to supercharge it through the people, the work, and the programs that fuel who we…
Added 12 mins ago
J
Manager, IT Operations
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Director, IT & Operations, the Manager, IT Operations will lead the IT Coordinator team, the people every Jobberino turns to when a laptop won't boot, a meeting room won't…
Added 12 mins ago
VC
Booking Clerk/Secretary (Office Admin), Arthritis Program - Victoria, BC
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Victoria, BC
- $28.74 CAD / hour
- Part-time
Added 12 mins ago
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Supervisor Production FLV PF
''
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- Full-time
…Pocket or Dessert Processing and Packaging operations. You will lead a production shift by driving safety, quality, employee engagement, continuous improvement, and operational results…
Added 12 mins ago
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Manager Health and Safety Grand Falls
''
Grand Falls, NB
- Full-time
- Temporary
Ensure compliance with federal, state, local, and company health, safety, and security requirements, acting as the site lead during regulatory inspections and audits.
Added 12 mins ago
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Production Specialist, Communications
''
Toronto, ON
- Full-time
…role. The Production Specialist is our in-house production lead for enterprise virtual events and digital content. From live global town halls to editing a punchy internal video or…
Added 12 mins ago
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- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 12 mins ago
Pharmacy Labeler
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Under the direct supervision of Pharmacy Operations Manager or team lead, the pharmaceutical labeler, ensures labels are placed on packages accurately and efficiently.
Added 12 mins ago
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Operations Manager - In-Terminal
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Accountable to lead complex daily Airport operations with care and class in assigned area, including check-in counters, gates, and security checkpoints, ensuring smooth and efficient…
Added 12 mins ago
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Senior Mechanical Engineer – Mines and Ports
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Markham, ON · Calgary, Alberta
- $150,000 to $220,000 CAD / year
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Lead and manage mechanical engineering tasks across all project phases, from initial scoping and feasibility studies to detailed design, procurement, and commissioning.
Added 12 mins ago
HO
Director, Talent Management and Engagement
House of Commons (Canada) / Chambre des communes (Canada)
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- Full-time
…emerging technologies and business-minded service models, and lead the evolution of Talent Management and Engagement services to maximize the value and impact of programs and services.…
Added 12 mins ago
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Lead the development and implementation of RAMS and system assurance programs for major light rail and transit projects.
Added 12 mins ago
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Shop Foreperson
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- Full-time
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Added 12 mins ago
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Pharmacist, Hourly Part Time Day Greenlight Requisition
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Proven ability to drive and build the business, lead by example and support enterprise programs
Added 12 mins ago
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Walmart Canada

(CAN) Customer Service Manager

Gander, NL, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

55 ROE AVE P O BOX 448, GANDER, NL A1V 1W8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and register cash controls. Maintain safety, emergency readiness, loss-prevention procedures, and compliance with company standards while promoting company programs.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Communication
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Credit Card Services
Walmart Protection Plans
Shift Flexibility
Inventory Handling

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