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Added 11 mins ago
Safety & Wellbeing Coordinator
Hilton Food Group Plc
Brantford, ON
Safety & Wellbeing Manager is responsible for partnering with managers and
Added 11 mins ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that…
Added 11 mins ago
SR
Safety Supervisor
Spectrum Resource Group
Prince George, BC
- $75,000 to $90,000 USD / year
- Full-time
…and work planning services to a range of utility and resource development clients across the country. Safety is our #1 value. That focus is guided by our pledge to keep both ourselves and…
Added 11 mins ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
Pursues deposit and loan growth and capitalizes on business development opportunities by promoting and cross-selling the services of the Credit Union, promoting and participating in branch…
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Marketing Associate E-commerce and Shopper (V.I.E Program) - All Genders
BIOCODEX
BIOCODEX Canada
- Full-time
This position is offered under the V.I.E program, administered by Business France, and is subject to specific eligibility requirements.
Added 11 mins ago
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Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
Added 11 mins ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
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Product Manager - AI Platform
Nesto Cloud
Canada
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of…
Added 11 mins ago
Product Manager - AI Platform
Nesto Group(e)
Canada
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of…
Added 11 mins ago
B
Product Manager, Pharmacy Automation (12 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
The Pharmacy Automation Product Manager will manage the BD Parata™ vial portfolio for the Medication Management Solutions business within the Canadian healthcare space. The ideal candidate…
Added 11 mins ago
S
Shift Supervisor
Sonoco
Brantford, ON
- Full-time
· Build and maintain productive employee relationships, driving employee satisfaction by providing direction, training, and development as needed.
Added 11 mins ago
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Transaction Processing Administrator
RBC
Toronto, ON
- Full-time
Support manager in updating Desk Operating Procedures
Added 11 mins ago
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IT Audit Manager II (ATH 1162)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
Manager, LTC Workforce Strategy & BOT Fulfillment
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
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Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Knowledge of performance measurement frameworks and the development of meaningful performance indicators applicable to operational, safety, and business performance.
Added 11 mins ago
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Business Development Partner
Sun Life
Ajax, ON
- Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 26 mins ago
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Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and…
Added 26 mins ago
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General Manager - Dairy Farmers of Nova Scotia
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Truro, NS
- $130,000 to $150,000 CAD / year
- Full-time
…public relations to strengthen consumer engagement and market…
Added 26 mins ago
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Digital Product Manager
Swoon
Toronto, ON
- $75 to $85 CAD / hour
- Contract
We are seeking a technically strong Digital Product Manager to support the development and modernization of digital banking experiences.
Added 26 mins ago
OR
Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
…This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various…
Added 26 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to…
Added 26 mins ago
C
Sr. Consultant, Business Effectiveness
CIBC
Toronto, ON
- Full-time
…key client-facing channel within CIBC. As a Senior Consultant Business Effectiveness, you'll drive reporting, scorecard governance, forecasting support, and performance insights that help…
Added 26 mins ago
B
Business Development Specialist, BMO Insurance
BMO
Toronto, ON · YNG
- Full-time
Provides monthly reporting of sales results for MGAs and brokers, and generates discussions on more productive business development opportunities.
Added 26 mins ago
IS
Customer Care Representative - UPL
Information Services Corporation ISC
Stratford, ON · Toronto, ON
- Full-time
We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support,…

Walmart Canada

(CAN) Customer Service Manager

Brampton, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and company programs. Maintain safety, security, loss-prevention, and operational standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Store Recovery
Restocking
Customer Loyalty
Walmart Protection Plans
Credit Card Services

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