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Added 3 mins ago
Aaltos Supervisor
Canad Inns
Brandon, MB
Assists the Aaltos Manager in their absence with the day-to-day restaurant operations and makes decisions. within Aaltos including labor, customer experiences and sanitation to ensure…
Added 3 mins ago
Meat & Seafood - Cutter Meat - OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 3 mins ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 3 mins ago
W
(CAN) Asset Protection Associate SECURITY LICENSE REQUIRED
Walmart
Toronto, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 3 mins ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 3 mins ago
TT
Assistant Store Manager Winners North Heartland
The TJX Companies, Inc.
Mississauga, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 18 mins ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that…
Added 18 mins ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement et revenues
Turning Point Brands Canada
Laval, QC
- Full-time
Added 18 mins ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
…counseling to members in servicing debt; pursues deposits and loan growth; promotes the sale of credit union products and services; promotes Mutual Funds; reviews an unfunded loan…
Added 18 mins ago
B
Marketing Associate E-commerce and Shopper (V.I.E Program) - All Genders
BIOCODEX
BIOCODEX Canada
- Full-time
As part of the Marketing team, you will play a key role in driving brand growth by developing and executing integrated marketing initiatives across ecommerce and shopper marketing,…
Added 18 mins ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 18 mins ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 18 mins ago
Product Manager - AI Platform
Nesto Cloud
Canada
…push the industry forward through innovation, technology, and customer-focused…
Added 18 mins ago
Product Manager - AI Platform
Nesto Group(e)
Canada
…push the industry forward through innovation, technology, and customer-focused…
Added 18 mins ago
B
MDS Associate Territory Manager -British Columbia
BD
Vancouver, BC · Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- British Columbia is a hybrid sales and territory support role responsible for…
Added 18 mins ago
B
Product Manager, Pharmacy Automation (12 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
The Pharmacy Automation Product Manager will manage the BD Parata™ vial portfolio for the Medication Management Solutions business within the Canadian healthcare space. The ideal candidate…
Added 18 mins ago
S
Shift Supervisor
Sonoco
Brantford, ON
- Full-time
· Coordinate production scheduling on shift to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs
Added 18 mins ago
R
Transaction Processing Administrator
RBC
Toronto, ON
- Full-time
Support manager in updating Desk Operating Procedures
Added 18 mins ago
A
Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem…
Added 18 mins ago
T
IT Audit Manager II (ATH 1162)
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 18 mins ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 18 mins ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Shape the future of air navigation services in Canada. Reporting to the Director, ATM and Safety Performance, the Manager, Air Traffic Management (ATM) and Safety Performance Analytics…
Added 33 mins ago
MS
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that…
Added 33 mins ago
OR
Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
…delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection,…
Added 33 mins ago
B
Sales Enablement Manager (OTE: upto 120k)
BoomerangFX
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Sales Enablement Manager will oversee BoomerangFX’s expansion strategy across North America, driving sales growth and ensuring best-in-class execution in a rapidly scaling environment.…

Walmart Canada

(CAN) Customer Service Manager

Brampton, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and company programs. Maintain safety, security, loss-prevention, and operational standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Store Recovery
Restocking
Customer Loyalty
Walmart Protection Plans
Credit Card Services

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