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Added 2 mins ago
FORKLIFT OPERATOR - PRODUCTION
SOPREMA Canada
Tillsonburg, ON
Under the supervision of the Production Manager / Team Leader, the candidate will be required to perform tasks related to the disposal of the finished product at the appropriate locations…
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FT Dental Administrative Assistant
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Support the dental team and clinic manager with administrative and operational tasks as required
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Install Helper, Residential
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…collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making…
Added 2 mins ago
A
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Toronto, ON
- Full-time
We are looking for an experienced Data Center Project Manager to join our dynamic team at Arcadis, Inc. The ideal candidate will have a strong background in architecture and project…
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(CAN) Consumables Associate
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- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 mins ago
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(CAN) Asset Protection Associate SECURITY LICENSE REQUIRED
Walmart
Toronto, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
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Assistant Store Manager Winners North Heartland
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We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
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UO
Manager, Funding Development & Compliance
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Position Title: Manager, Funding Development & Compliance
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Added 2 mins ago
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Data Center Technician - Bilingual
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- $25 to $29 CAD / hour
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…able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You…
Added 17 mins ago
BM
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Added 17 mins ago
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MDS Associate Territory Manager -British Columbia
BD
Vancouver, BC · Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- British Columbia is a hybrid sales and territory support role responsible for…
Added 17 mins ago
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Shift Supervisor
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- Full-time
While reporting to the Production Superintendent, as the Shift Supervisor you will be responsible for the safety, quality, productivity, material handling, and cost performance of the…
Added 17 mins ago
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KYC Specialist
TD
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- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 32 mins ago
NM
Parts Lead
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- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
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Added 32 mins ago
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Registered Pharmacy Technician - Pharmacy Services
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Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
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Store Associate
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- Full-time
Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
Added 32 mins ago
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Light Duty Cleaner - Part Time - 2nd shift
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- $17.95 to $18.85 CAD / hour
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Added 32 mins ago
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Manager, Private Brand Engagement
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Added 32 mins ago
Pharmacist - Clinical Pharmacy (Mental Health and Addictions)
Nova Scotia Health and IWK Health
Halifax, NS
Location: Central Zone, Halifax Infirmary Robie Street Entrance - QEII
Added 32 mins ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
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Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 47 mins ago
HL
Building Manager - Guelph
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Guelph, ON
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As a Building Manager at Homestead, you will oversee the daily operations of the building, ensuring it is well maintained, efficiently managed, and welcoming for residents and visitors.…
Added 47 mins ago
HL
Mobile Building Operator (Live- Out)- Ottawa
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- Full-time
Ensure resident safety and security at all times
Added 47 mins ago
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Junior Mechanical Designer
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Walmart Canada

(CAN) Customer Service Manager

Brampton, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and company programs. Maintain safety, security, loss-prevention, and operational standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Store Recovery
Restocking
Customer Loyalty
Walmart Protection Plans
Credit Card Services

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