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Added 11 mins ago
AC
Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
…or Tableau or similar tools is preferred.Demonstrated people leadership experience, including coaching, engagement, talent development, performance management, and succession…
Added 11 mins ago
A
Customer Success Manager
AppifyLab
Success, SK
- Full-time
Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will…
Added 11 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 11 mins ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Toronto, ON
- Full-time
We are seeking a Lead Product Manager to join our Growth product team owning how we acquire new users. While Performance Marketing, SEO, Partnerships, and Brand run our acquisition channels…
Added 11 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
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Dartmouth, NS
- Full-time
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to…
Added 11 mins ago
DG
Sales Manager
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North Vancouver, BC
- Full-time
The Sales Manager will lead all training and development initiatives for sales staff, maintain administrative accuracy, and uphold dealership processes. Working closely with sales teams,…
Added 11 mins ago
SM
Manager Granting
St. Michael's Hospital
Toronto, ON
- Full-time
The Manager, Granting is a senior individual contributor role responsible for translating SMPF ’s granting strategy into operational action through portfolio management, hospital…
Added 11 mins ago
SI
Clinical Education & IPAC Coordinators
Shannex Incorporated
Kentville, NS
- Full-time
Reporting to the Regional Director/Manager, LTC, the Clinical Education & IPAC Coordinator, LTC works collaboratively with Regional Operations Teams and Shannex’s Clinical Services Team,…
Added 11 mins ago
TI
Production Manager
Tolko Industries
High Prairie, AB
- Full-time
…safe every day. This is a unique opportunity to play a key leadership role in shaping the future of our operation while making a lasting impact on people, performance, and…
Added 11 mins ago
CG
Global Employee Relations Advisor
Calian Group
Canada
- Full-time
Calian is seeking a Global Employee Relations Advisor to join our Human Resources team. Reporting to the Manager, Employee Relations, this position plays a key role in supporting a…
Added 11 mins ago
TS
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 11 mins ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…
Added 11 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Assist with incident investigations including corrective action development
Added 11 mins ago
N
Product Manager
Newforma
Montreal, QC
- Full-time
Are you passionate about shaping impactful digital products? As a Product Manager, you'll have the opportunity to drive the development of our offerings, ensuring they enhance the daily…
Added 11 mins ago
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PROJECT MANAGER, CAPITAL PROJECTS AND PLANNING
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- Full-time
Reporting to the Regional Director, Capital Development and Projects & Chief Project Officer, the Project Manager, Capital Projects and Planning is responsible for implementing approved…
Added 11 mins ago
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Chief Executive Officer
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Hay River, NT
- Full-time
The CEO will provide the leadership required to advance NTPC's mandate as the Northwest Territories' leading electricity utility while supporting the priorities of the Board of Directors…
Added 11 mins ago
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Chief Financial Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
…plays a critical role in supporting the territory's economic development, community well-being, and energy security. As a crown corporation wholly owned by the Government of the Northwest…
Added 11 mins ago
CN
Sr. Safety Advisor (6 Months)
Civeo North America
AB · Alberta, Canada
- Full-time
Reporting to the Safety Manager, this role is responsible for developing and presenting comprehensive overviews of positions within the general operations of Civeo’s business units, with a…
Added 11 mins ago
LC
Regional Pharmacy Director
Loblaw Companies Limited
Toronto, ON
- Full-time
Liaises closely with Associates, pharmacy teams and District Manager’s to ensure consistency of operational standards, pharmacy services, execution of Pharmacy programs, achieve targets and…
Added 11 mins ago
FH
Clinician, Wound and Skin Care
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Other
Demonstrates expertise and provides clinical leadership in evidence informed practice related to wound and skin care to staff and/or residents/families by methods such as reviewing…
Added 11 mins ago
SH
LPN South West Edmonton
SE Health
AB · Edmonton, AB
- Temporary
Growth That Meets Your Ambition. Our leadership team is available 24/7 to help you practice to the full scope and deliver excellent care.
Added 11 mins ago
SH
LPN South West Edmonton
SE Health
AB · Edmonton, AB
- Temporary
Growth That Meets Your Ambition. Our leadership team is available 24/7 to help you practice to the full scope and deliver excellent care.
Added 11 mins ago
S
Market Vice President, Commercial Banking - Edmonton
Scotiabank
AB · Edmonton, AB
- Full-time
You are a proven commercial banking leader who combines strong business development expertise with exceptional people leadership skills. You excel at building relationships, influencing…
Added 11 mins ago
BF
Regional Manager, Terminal Operations
BC Ferries
Comox, BC
- Full-time
…Terminal Operations, you will provide strategic and operational leadership for terminal operations across the Northern Gulf Islands and Northern Sunshine…

Walmart Canada

(CAN) Customer Service Manager

Brampton, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and company programs. Maintain safety, security, loss-prevention, and operational standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Store Recovery
Restocking
Customer Loyalty
Walmart Protection Plans
Credit Card Services

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