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Added 14 mins ago
BG
Precision Agriculture Specialist
Brandt Group of Companies
Red Deer, AB
- Full-time
Customer solutions focused, with demonstrated previous experience delivering customer solutions.
Added 14 mins ago
FA
Manager, OCC
Flair Airlines
Toronto, ON
- Full-time
Previous experience in a leadership role, demonstrating the ability to effectively lead and inspire teams towards achieving operational excellence
Added 14 mins ago
CR
Railcar Loader
Cando Rail & Terminals
Fort Saskatchewan, AB
- Full-time
…various products and commodities. Working in a fast-paced, customer-oriented environment, the incumbents must work well in teams to maximize efficiency and safety, while demonstrating a…
Added 14 mins ago
A
Store Manager
Ardene
Spruce Grove, AB
- Full-time
…within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors…
Added 14 mins ago
P&
Systems Analyst
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
Lead interviews with subject matter experts to understand and resolve issues
Added 14 mins ago
CR
Railcar Loader
Cando Rail & Terminals
Edmonton, AB
- Full-time
…various products and commodities. Working in a fast-paced, customer-oriented environment, the incumbents must work well in teams to maximize efficiency and safety, while demonstrating a…
Added 14 mins ago
BG
Receiver
Brandt Group of Companies
Zehner
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 14 mins ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
Reporting to the Chief Executive Officer, we are hiring a Vice President, Sales & Marketing to lead CYBERWELL’s commercial organization through its next phase of growth. As a member of the…
Added 14 mins ago
MI
Account Executive
MapPax Inc.
Canada
- Full-time
Sales and business development skills, such as prospecting, qualifying leads, handling objections, and closing opportunities while maintaining a customer-centric approach.
Added 14 mins ago
TI
Senior Product Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our client is seeking a Senior Product Manager to lead product planning, strategy, development, and delivery throughout the product lifecycle. The role requires extensive experience…
Added 14 mins ago
FK
Business Development Manager
Fresh Kitchen + Juice Bar
Vaughan, ON
- Full-time
…Operational Performance and Food Safety. The BDM is a Guest experience leader and is responsible for ensuring that the brand’s standards are executed consistently across the network with…
Added 14 mins ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Solution Architect / Lead EBO Engineer – Building Automation Systems
Added 14 mins ago
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Product Director, Mobile | Directeur ou directrice de produit, Mobile
NBCUniversal
Montreal, QC
- Full-time
NBCUniversal is seeking a Product Director, Mobile to lead the vision, strategy, and direction of our mobile product experience. This role will work across product, design, technology,…
Added 14 mins ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
French Bilingual Customer Experience Specialist
Added 14 mins ago
HR
Senior Software Engineer – Drone Control & Simulation (Defense and Dual-Use)
Haply Robotics
Montreal, QC
- Full-time
…first market. Armed forces and defense manufacturers are our lead customers and partners. The same technology also serves civilian uses (dual use): public safety, search and rescue,…
Added 14 mins ago
R
Program Manager
Resonaite
Belleville, ON
- $85,000 to $100,000 CAD / year
- Full-time
Manages Customer performance metrics engaging the cross-functional teams, when necessary, to address product quality, scrap, efficiency, internal quality systems, cost and delivery…
Added 14 mins ago
A
Store Assistant Manager
Ardene
Winnipeg, MB
- Full-time
…ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting…
Added 14 mins ago
CR
Supervisor
Cando Rail & Terminals
Jansen, SK
- Full-time
…by shift execution of the daily operation plan. Working in a customer-oriented environment must lead the team to meet customer commitments and expectations efficiently and safely while…
Added 14 mins ago
US Corporates - Credit Analyst, Director, Utilities - Toronto
Fitch Group
Toronto, ON
Have extensive corporate credit experience, with strong capabilities in financial analysis and modeling;
Added 14 mins ago
GF
Sales (Fitness Advisor) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Full-time
Added 14 mins ago
AM
Weekend Building Strata Supervisor
Alliance Maintenance Ltd.
Burnaby, BC
- $20.5 to $21.5 CAD / hour
- Part-time
Lead, support, and coach frontline staff; address performance concerns as needed
Added 14 mins ago
BB
Class 1 Driver / Crew Lead - Moving Trucks - Vancouver
Burly Boyz Moving & Storage
Vancouver, BC
- $54,000 to $62,000 CAD / year
- Full-time
Burly Boyz Moving is hiring experienced commercial drivers to lead our moving crews. As a Driver / Lead Mover, you’ll operate our fleet of 3-ton, 5-ton, and 7-ton trucks, oversee crews…
Added 14 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 14 mins ago
C
Associate Business Systems Analyst, Fraud Operations
CIBC
Toronto, ON
- Full-time
…on suspected fraudulent activity. You’ll maintain superior customer service level in dealing directly with both internal and external clients. Reconciliation Knowledge would be an asset in…
Added 14 mins ago
C
Global Program Lead – Bombardier/Challenger
CAE
Montreal, QC
- Full-time
Lead global standardization for assigned aircraft program(s), ensuring technical accuracy and consistency across training centers through regular reviews, updates, and fleet standardization…

Walmart Canada

(CAN) Customer Service Manager

Drayton Valley, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5217 POWER CENTRE BLVD, DRAYTON VALLEY, AB T7A 0A5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures safety, emergency, and loss-prevention procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Physical Inventory Tasks

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