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Added 8 mins ago
TH
Flooring & Decor/Paint Department Supervisor: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 8 mins ago
TH
SUPERVISEUR 23/24/59
The Home Depot Canada
Prince George, BC
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 8 mins ago
VS
Operations Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store…
Added 8 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 8 mins ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
…our fleet of ready-mix concrete trucks, heavy equipment, and support vehicles. This is a hands-on role critical to keeping our fleet safe, compliant, and on the road - our operations depend…
Added 8 mins ago
C
Entry Level Management Trainee
Convertiqq
Vancouver, BC
- $3,495 to $4,275 CAD / month
- Full-time
The difference is often finding an environment that provides real responsibility, practical experience, and the support needed to develop professionally.
Added 8 mins ago
RH
Senior Information Technology Auditor
Robert Half
Vancouver, BC
- $45 to $60 CAD / hour
- Contract
Our client is seeking an IT Auditor to support the Internal Audit Team for a 3 month contract.
Added 8 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 8 mins ago
IS
Office Operations and Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
We are seeking a warm, dependable, and highly organized Office Operations & Admin to support the smooth day-to-day functioning of our business across two offices. This is an office-first…
Added 8 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Saskatoon, SK
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 8 mins ago
TH
Caissier(ère) Principale (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Added 8 mins ago
CO
Sales Coordinator
Cha's Organics
Montreal, QC · Greater Montreal, QC
- Full-time
Support inventory forecasting by compiling current demand and promotional expectations, and sharing relevant information with Sales, Purchasing, and Operations
Added 8 mins ago
TH
Food Service Representative (Part Time) - M Nutrition & Food Services
Trillium Health Partners
Mississauga, ON
- Part-time
Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to…
Added 8 mins ago
TH
Food Service Representative -CVH Patient Food Services
Trillium Health Partners
Mississauga, ON
- Part-time
Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to…
Added 8 mins ago
TH
Patient Service Representative (Full Time) CVH Patient Support Services
Trillium Health Partners
Mississauga, ON
- Full-time
The successful candidate will be responsible for performing housekeeping services to patient care and clinical areas as support to patients within the Hospital and other duties as assigned.…
Added 8 mins ago
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Internal Posting - PAR Coordinator
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North Bay, ON
- Full-time
Create dynamic, respectful, and accountable group processes that support client growth.
Added 24 mins ago
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Maintenance Technician with Brightisle
Brightisle
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Brightisle is looking for a reliable, hands-on, and solutions-focused Maintenance Technician to support the day-to-day upkeep and repair of our homes across the province. Based in St.…
Added 24 mins ago
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Journeyperson Millwright / Industrial Mechanic
The RMC Group of Companies
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- Full-time
Overtime may be required to support operations from time to time, especially during the busy construction season.
Added 24 mins ago
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Receiver Part Time Day
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…appreciate our Receiver team members for all they do and their support in initiatives that help provides the best in-store experience for shoppers like ourselves in all our stores across…
Added 24 mins ago
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Responsibilities include assisting the Store Manager in all areas of store operations including but not limited to:
Added 24 mins ago
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Keyholder (Full-Time)
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Senior Environmental Specialist -Landfill Systems Operator (Full Time)
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regular monthly and quarterly reporting to support annual regulatory reporting.
Added 24 mins ago
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Manager, Clinical Services
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…closely with senior leadership and interdisciplinary teams to support continuous improvement and achievement of key performance targets, including revenue and client experience…
Added 24 mins ago
S
Store Director
sephora.com
Halifax, NS
- Full-time
…experience, people development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors ensure adherence to the Sephora concepts and…
Added 38 mins ago
GC
Senior Engineer, Geotechnical
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Sparwood, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.

Walmart Canada

(CAN) Customer Service Manager

Drayton Valley, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5217 POWER CENTRE BLVD, DRAYTON VALLEY, AB T7A 0A5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures safety, emergency, and loss-prevention procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Physical Inventory Tasks

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