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Added 51 mins ago
(CAN) Stock Unloader Associate **Part-Time**
Walmart Canada
Brampton, ON
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 51 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Yorkton, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 51 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Miramichi, NB
- Full-time
…well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who enjoy…
Added 51 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Miramichi, NB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 51 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Richmond, BC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 51 mins ago
GC
Busperson (Part-time) - Moncton
Great Canadian Entertainment
Moncton, NB
- Part-time
…contributing to a safe and welcoming work environment for all team members. This position may be performed in a restaurant, buffet operation, or on the casino floor. Ensures adherence to…
Added 51 mins ago
Banquet Server (Casual/On-call) - Moncton
Great Canadian Entertainment
Moncton, NB
…contributing to a safe and welcoming work environment for all team members. This position may serve in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a…
Added 1 hour ago
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(CAN) General Merchandise Associate
Walmart
Miramichi, NB
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
BR
Lead, Full Time - Ottawa Tanger
Banana Republic
Ottawa, ON · Kanata, ON
- Full-time
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution…
Added 5 hours ago
W
(CAN) Grocery Associate
Walmart
Richmond, BC
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 5 hours ago
W
(CAN) Grocery Associate
Walmart
Kamloops, BC
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 6 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 6 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Port Hawkesbury, NS
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 6 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Regina, SK
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 6 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 6 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 6 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 6 hours ago
OMNI Customer Fulfillment Associate - Part time
Walmart Canada
Port Perry, ON
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 7 hours ago
WC
Overnight Lead Department Manager
Walmart Canada
Thunder Bay, ON
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 7 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Saskatoon, SK
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…
Added 7 hours ago
W
(CAN) Dairy Frozen Associate
Walmart
Regina, SK
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 8 hours ago
W
OMNI Customer Fulfillment Associate - Part time
Walmart
Port Perry, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 8 hours ago
W
Overnight Lead Department Manager
Walmart
Thunder Bay, ON
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 10 hours ago
W
(CAN) Produce Department Manager
Walmart
Yorkton, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 10 hours ago
W
(CAN) Grocery Associate
Walmart
Saskatoon, SK
- Part-time
…and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping experience. This…

Walmart Canada

(CAN) Customer Service Manager

Drayton Valley, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

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Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5217 POWER CENTRE BLVD, DRAYTON VALLEY, AB T7A 0A5, Canada

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures safety, emergency, and loss-prevention procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Physical Inventory Tasks

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