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Added 6 mins ago
F
Webber - Project Manager - Infrastructure Management
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Hamilton, ON · CAN - Webber - Infra - Hamilton
- Full-time
…worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and…
Added 6 mins ago
CL
Spécialiste en applications terrain / Field Application Specialist
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- Full-time
Collaborate with the sales team to effectively promote, present, and demonstrate CM Labs training systems as well as the Vortex Studio software to both prospects and existing clients.
Added 6 mins ago
Procurement Specialist
Acciona
ON · CAN - Ontario Line North
…that the performed procurement activities are aligned with business objectives and meet organizational needs. Candidate will have a strong background in analyzing and presenting Best for…
Added 6 mins ago
P
Real Estate & Operations Lead
Prologis
Toronto, ON
- Full-time
…supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a…
Added 6 mins ago
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Bachelor’s Degree in Supply Chain Management, Operations, Business Administration, Engineering, or a related quantitative field.
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Victoria, BC
- Full-time
The General Manager is responsible for the overall performance of Farm to Garden Organics. This role leads the business by balancing financial performance, operational excellence, business…
Added 6 mins ago
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169R1-26-3 Psychosocial Spirit Bereavement Clinician
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Ohsweken, ON
- Full-time
…implications on the grieving process. Such theories include family systems and their dynamics; the many secondary losses that will accompany the primary loss; factors that will affect…
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T
Full-Stack Architect
TD
Toronto, ON
- Full-time
…feeds into our focus on developing, customizing and integrating systems. You'll be able to demonstrate how your valuable knowledge and guidance can strengthen technology team and business…
Added 6 mins ago
M
HR Technology Solutions Manager
McKesson
Mississauga, ON
- Full-time
This role is ideal for someone who enjoys solving ambiguous problems, learns quickly, and can connect business needs with practical technology solutions.
Added 6 mins ago
D
Integrator, Azure DevSecOps Cloud Computing
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Montreal, QC
- Full-time
…maintain the stability of the Azure infrastructure to support the developer teams that use cloud computing. You’ll play an active role in major transformation initiatives and in maintaining…
Added 6 mins ago
Associate Product Owner
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business…
Added 6 mins ago
Project Controls Analyst
WSP
Victoria, BC
Diploma or degree in Project Management, Business, Finance, Environmental Management, Engineering, Data Analytics, or a related discipline.
Added 6 mins ago
Specialist, Railway Infrastructure
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Ottawa, ON · Montreal, QC
…programs as well as preventive and corrective work on all railway…
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Airdrie, AB · Edmonton, AB · Lethbridge, AB · AB · Red Deer County, AB
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Added 6 mins ago
C
Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
…help power essential banking experiences for our clients and business partners. As a Senior Project Manager, IT, you'll lead complex technology initiatives from planning through execution,…
Added 6 mins ago
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Toronto, ON
- Full-time
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Added 6 mins ago
C
Strategic Partnerships Manager Co-op
CIBC
Toronto, ON
- Full-time
…growth. You'll analyze and optimize existing programs, monitor business performance metrics, and identify opportunities to improve processes and systems. You'll also help assess and develop…
Added 6 mins ago
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Routing/IP Software Engineer - New Grad
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Ottawa, ON
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Added 21 mins ago
CE
Instrumentation Maintenance Technician
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- Full-time
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Added 21 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…the development and execution of procurement operational and business plans; including cascading, monitoring, reporting, and course correction of same. The Specialist demonstrates strong…
Added 21 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…the development and execution of procurement operational and business plans; including cascading, monitoring, reporting, and course correction of same. The Specialist demonstrates strong…
Added 21 mins ago
BP
HR & Pay Systems Analyst
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- Full-time
In support of achieving excellence and business results through safe, reliable operations, our Human Resources division is seeking top talent for HR and Pay Systems Analyst opportunities…
Added 21 mins ago
Senior Energy Engineer
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Added 21 mins ago
K
Technical Solutions Manager (Network Solutions Architect)
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- Full-time
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and…

Walmart Canada

(CAN) Customer Service Manager

Winnipeg, MB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.35.

‎

Le taux horaire minimum pour ce poste débute à 17.35.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2370 MCPHILLIPS ST, WINNIPEG, MB R2V 4J6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Loyalty
Safety Procedures
Emergency Procedures
Theft Prevention
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Credit Card Services
Protection Plans
Charity Initiatives
Store Recovery
Stocking
Zoning
Customer Flow

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