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Added 8 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Brampton, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 8 mins ago
A
Assistant Grounds and Equipment Manager
AccorHotel
Lake Louise, AB
- Full-time
…operators in a variety of heavy equipment (plow truck, skid steer, front end loader, etc.) in variable conditions and environments (ice rink surfaces, roads,…
Added 9 mins ago
T
Production Support Analyst Akamai
TechDoQuest
Toronto, ON
- Contract
…Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield,…
Added 1 hour ago
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(CAN) Front End Checkout Team Associate
Walmart
Fredericton, NB
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Alma, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Fredericton, NB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
M
Guest Services Associate
Marriott
Ottawa, ON
- Full-time
…for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss…
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
The Customer Care Team is the inbound service hub for EDC customers and partners, providing front-line support across the customer journey, including digital and portal navigation, policy…
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
The Customer Care Team is the inbound service hub for EDC customers and partners, providing front-line support across the customer journey, including digital and portal navigation, policy…
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
The Customer Care Team is the inbound service hub for EDC customers and partners, providing front-line support across the customer journey, including digital and portal navigation, policy…
Added 2 hours ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $112,006 to $149,341 CAD / year
- Full-time
The Customer Care Team is the inbound service hub for EDC customers and partners, providing front-line support across the customer journey, including digital and portal navigation, policy…
Added 2 hours ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $112,006 to $149,341 CAD / year
- Full-time
The Customer Care Team is the inbound service hub for EDC customers and partners, providing front-line support across the customer journey, including digital and portal navigation, policy…
Added 2 hours ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $112,006 to $149,341 CAD / year
- Full-time
The Customer Care Team is the inbound service hub for EDC customers and partners, providing front-line support across the customer journey, including digital and portal navigation, policy…
Added 2 hours ago
SO
Project & Control Officer
Spirit Omega Inc.
Pickering, ON
- Contract
· Project team member responsible for coordinating, facilitating, and driving the Front-End Planning processes.
Added 3 hours ago
FH
Assistant Grounds and Equipment Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
…operators in a variety of heavy equipment (plow truck, skid steer, front end loader, etc.) in variable conditions and environments (ice rink surfaces, roads,…
Added 3 hours ago
AF
Lead UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
Strong knowledge of accessibility and inclusive design, and enough understanding of front-end and API-driven architectures to work as a peer with architects and developers.
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
H
Financial Controller
Hays
Mont-Tremblant, QC
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the General Manager and working closely with the finance leadership team, you will act as a true financial business partner to the operations. You will oversee the full…
Added 3 hours ago
W
Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
…industrial, and related sectors. Responsibilities will include front-end studies, engineering design, equipment selection and sizing, site inspections, technical documentation,…
Added 4 hours ago
F
Engineering Manager, AI
Felix
Remote, Canada
- $190,000 to $240,000 CAD / year
- Full-time
- Remote
Experience with both front-end and back-end technologies
Added 4 hours ago
DT
Store Manager
Dollar Tree Stores
Guelph, ON
- Full-time
As a Store Manager, you will be responsible for leading a team of associates to drive profitable sales. Reporting to the District Manager, you will oversee all operational activities within…
Added 5 hours ago
M(
Field Marketing Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
You'll own event execution end-to-end, from the first vendor call to the post-show report, for the trade shows, launches, and webinars that put MaintainX in front of the…
Added 5 hours ago
W
(CAN) Customer Service Manager
Walmart
New Glasgow, NS
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 5 hours ago
IM
Managers, Supervisors, Team Leads and Servers
Italian Market
Halifax, NS
- Full-time
…warmth and hospitality of Italian culture. Located in the north end of Halifax, NS, Italian Market provides team members with a dynamic workplace focused on quality, service, and a love of…
Added 5 hours ago
WM
Network Operations Center Analyst
Wyse Meter Solutions Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
The NOC Analyst plays a critical front-line role in ensuring the reliability and availability of Wyse’s metering network. This role involves continuous oversight of end devices in the field…

Walmart Canada

(CAN) Customer Service Manager

Winnipeg, MB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.35.

‎

Le taux horaire minimum pour ce poste débute à 17.35.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2370 MCPHILLIPS ST, WINNIPEG, MB R2V 4J6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Loyalty
Safety Procedures
Emergency Procedures
Theft Prevention
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Credit Card Services
Protection Plans
Charity Initiatives
Store Recovery
Stocking
Zoning
Customer Flow

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