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Added 4 mins ago
P
Product Support Specialist
Pigment
Toronto, ON
- Full-time
As a Product Support Specialist at Pigment, you will play a critical role in delivering an exceptional customer experience by serving as a trusted technical advisor and advocate.
Added 4 mins ago
A
Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Added 4 mins ago
W
Senior Project Manager
Worley
Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 4 mins ago
W
Technical Consultant I, Water Engineer
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 4 mins ago
W
Associate Technical Consultant
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 4 mins ago
W
Quality Control Inspector I
Worley
Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 4 mins ago
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AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
Added 4 mins ago
SC
barista - Store# 22606, TOPSAIL ROAD & BURGEO STREET
Starbucks Coffee Company
St. John's, NL
- Full-time
Added 4 mins ago
SC
chef de quart - Store# 29743, 2500 BLVD DES LAURENTIDES
Starbucks Coffee Company
Laval, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 4 mins ago
SC
shift supervisor - Store# 17843, HWY 50 & HOPCROFT-BOLTON
Starbucks Coffee Company
Bolton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 4 mins ago
E
Stagiaire Développeur de Logiciels
Ericsson
Montreal, QC
- Full-time
Alors que nous aidons les fournisseurs de services dans leur transition vers des logiciels cloud-natifs et des opérations automatisées, nous recherchons des développeurs logiciels. Ces…
Added 4 mins ago
PV
Store Manager
Pet Valu
Humboldt, SK
- Full-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 4 mins ago
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Electrical Assembler - Load Center line
Eaton Corporation
Perth, ON
- Full-time
Actively support and participate in department meetings, safety programs, lean manufacturing, continuous improvement initiatives, and quality management programs.
Added 4 mins ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
UBC Facilities provides comprehensive facilities maintenance, operations, and renovation services for lands and buildings owned by the University of British Columbia. The Custodial Services…
Added 4 mins ago
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Project & Shutdown Management Lead
Vale
Canada
- Full-time
These permanent positions will be on a 4x10s schedule, working either Monday to Thursday or Tuesday to Friday at our Long Harbour Operations Site.
Added 19 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 19 mins ago
LG
Seasonal Beauty Advisor - Part Time - Yonge St.
L'OCCITANE Group (B Corp)
Toronto, ON
- Part-time
Let Success Drive You: Support sales goals and daily store operations by taking initiative, replenishing product, maintaining visual standards, and putting the guest first.
Added 19 mins ago
BD
Manual Machinist
BD Diesel
Abbotsford, BC
- Full-time
…and collaboratively. You will operate a range of equipment, support continuous improvement efforts, and contribute to maintaining safe and efficient shop…
Added 19 mins ago
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Assistant Accounting Supervisor at Red River Co-op
Co-op
Winnipeg, MB
- Full-time
Collaboration with operations team to provide financial support where required, including financial analysis to understand the financial implications of ongoing projects, potential…
Added 19 mins ago
C
Pharmacy Assistant - 13th Ave Pharmacy
Co-op
Medicine Hat, AB
- Part-time
…Pharmacist on Duty and is responsible for supporting pharmacy operations by performing technical duties such as prescription data entry, preliminary prescription filling, and assisting with…
Added 19 mins ago
C
Liquor Clerk-Brooks Liquor (Temporary)
Co-op
Brooks, AB
- Part-time
…exceptional customer service while supporting the day-to-day operations of the liquor store. This includes stocking and displaying merchandise, operating the register, and ensuring the…
Added 19 mins ago
C
Liquor Clerk-Westgate Liquor
Co-op
Lethbridge, AB
- Part-time
…exceptional customer service while supporting the day-to-day operations of the liquor store. This includes stocking and displaying merchandise, operating the register, and ensuring the…
Added 19 mins ago
C
Meat Clerk- Northlands Food Store
Co-op
Medicine Hat, AB
- Part-time
Monitor product quality, markdowns, shrinkage, and spoilage to support department operations.
Added 34 mins ago
DR
Business Development Manager
DMC Recruitment Group
Vancouver, BC
- Full-time
Working alongside an experienced team of designers, project managers, and industry specialists, you'll have the support and resources to deliver innovative workplace solutions while taking…
Added 34 mins ago
SA
Sr Network Engineer
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Burlington, ON
- Full-time
…environment that values every voice and fosters a culture of mutual support and…

Walmart Canada

(CAN) Customer Service Manager

New Glasgow, NS, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

713 WESTVILLE RD, NEW GLASGOW, NS B2H 2J6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Staff Scheduling
Operational Compliance
Inventory Handling
Communication
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Store Recovery
Inventory Handling

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