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Added 1 min ago
MI
Intermediate Full-Stack Developer
Method Integration Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
As an Intermediate Full-Stack Developer on the Growth team, you'll build the experiments that decide how new users sign up, find value and subscribe to Method. You'll ship real changes to…
Added 1 min ago
GQ
Product Manager
Great Question
Remote, Canada
- Full-time
- Remote
Our culture is built on high trust, high agency, and high emotional intelligence. If you’re looking for a place where your voice matters, where work is fun, and where you're empowered to do…
Added 1 min ago
MI
Associate Director, Business Data Office, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
In this role, you will assist the Business Data Office – Client Data Team fulfilling mandate of ingesting and maintaining static data for clients, Data Migration and remediation, solution…
Added 1 min ago
IF
Conseiller(ère) principal(e), Gestion des risques
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…de l’information, (TDSI), le risque lié à l’utilisation de l’intelligence artificielle, le risque de modèle, de tiers et de continuité des…
Added 1 min ago
MP
Key Account Manager, Rare Disease - Quebec and Canada East
Medison Pharma
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process. Final hiring decisions are made by humans.
Added 16 mins ago
S
Campus Talent Partner
SOTI
Mississauga, ON
- Full-time
At SOTI, our people are our most important resource. If you have a passion for attracting exceptional talent, driving business growth, and helping individuals build meaningful careers, we'd…
Added 16 mins ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
…processes needed to deliver exceptional value for our clients and…
Added 16 mins ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
…warranty recovery, and ensuring facilities support efficient business operations. This role aligns closely with Supply Chain, Operations, Service, Installation, Procurement, and Finance…
Added 16 mins ago
KE
Senior Program Manager
Kitchener Executive Consultants Inc
Cambridge, ON
- Full-time
…support manufacturing performance, customer requirements, and business objectives. Working closely with Operations, Quality, Sales, and customers, the Sr. Program Manager will play a…
Added 31 mins ago
NC
Business Automation Developer
NAV CANADA
Ottawa, ON
- Full-time
The Business Automation Developer works collaboratively with architects, business analysts, clients, and business teams to rapidly design, develop, and deliver automation and intelligent…
Added 31 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Perspectives d'avenir/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Blainville, QC · Laval, QC · Rouyn-Noranda, QC
- Full-time
…development. This experience will help you build your confidence and business acumen, establishing a solid foundation for your future success as an…
Added 31 mins ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…vendor/financial management to drive technology excellence and measurable business value. The AVP partners closely with Product, Client Experience, Architecture, Cybersecurity, Operations,…
Added 31 mins ago
HA
Manager, E,I&C
Halyard and Micon Group
Toronto, ON
- Full-time
Strong commercial acumen, with experience supporting proposals and contributing to business development initiatives;
Added 31 mins ago
Recruitment Associate
Leo Berwick
Halifax, NS · Toronto, ON
This is a remote-first role; however, candidates who live near one of our office locations may be asked to attend the office occasionally for team meetings, collaboration, or business needs.
Added 31 mins ago
D
Manager
Desjardins
Levis, QC
- Full-time
Represent the organization and conduct business intelligence.
Added 31 mins ago
C
Engineering Manager, API Development
CIBC
Toronto, ON
- Full-time
Stakeholder Engagement – Build strong relationships with technology and business partners, communicating progress and addressing challenges proactively.
Added 31 mins ago
C
AI Developer Co-op – Bilingual – Winter 2027
CIBC
Montreal, QC
- Full-time
Global Research helps deliver timely, thoughtful insights that support informed decision-making across our business. As an AI Developer Co-op - Bilingual, Global Research, you'll work…
Added 31 mins ago
B
Administrative Professional, US Corporate Tax Services
BDO
Toronto, ON
- Full-time
Added 31 mins ago
B
Insolvency Advisor, Personal Debt Solutions
BDO
Toronto, ON · Scarborough - Milner Ave.
- Full-time
Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.
Added 31 mins ago
B
Insolvency Analyst - Personal Debt Solutions Team
BDO
Halifax, NS
- Full-time
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical…
Added 31 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
…management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates…
Added 45 mins ago
MaAnalytics, GWM -nager, CWM
Scotiabank
Toronto, ON
Ensure timely, accurate, and high-quality delivery of analytical insights and business intelligence.
Added 45 mins ago
JB
Service Coordinator
John Brooks Company
Mississauga, ON
- $60,000 to $70,600 CAD / year
- Full-time
Post-secondary education in Business, Engineering Technology, Supply Chain, or a related field.
Added 45 mins ago
Zoning Administrator (TFT) (CUPE 26.26) Repost
Norfolk County
ON · Simcoe, Ontario
Municipal experience and understanding of municipal business processes is essential.
Added 45 mins ago
LC
NOFRILLS District Manager in Training, Western Canada
Loblaw Companies Limited
Calgary, AB · Winnipeg, MB
- Full-time
…have the opportunity to further their understanding of the business through personal development and direct experience in a rotational based learning program. The program will be…

Walmart Canada

(CAN) Customer Service Manager

New Glasgow, NS, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

713 WESTVILLE RD, NEW GLASGOW, NS B2H 2J6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and register accuracy. Maintain safety, security, emergency readiness, loss-prevention procedures, and compliance with company programs and operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with standing, bending, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Scanning Accuracy
Inventory Handling

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Support
Customer Loyalty
Safety Procedures
Emergency Procedures
Register Coverage
Break Coordination
Associate Training
Scanning Accuracy
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Inventory Restocking
Product Zoning
Operational Standards

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