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Added 12 mins ago
NB
Portfolio Management Analyst
National Bank of Canada
Montreal, QC
- Full-time
Help portfolio managers provide high-quality customer service to different stakeholders.
Added 12 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 12 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 12 mins ago
SA
Assistant Coffee Shop Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as a Tim Horton's Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 12 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 12 mins ago
SA
Assistant Restaurant Manager
SSP America
Dorval, QC
- Full-time
…Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their…
Added 12 mins ago
DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
- Part-time
…support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization…
Added 12 mins ago
OI
Bilingual Senior Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
Strong customer service skills, including experience managing dissatisfied applicants or customers.
Added 12 mins ago
VD
Community Network Manager
Vancouver Division of Family Practice
Vancouver, BC
- Full-time
Three to five years of relevant experience, preferably in a client-facing role involving relationship management, stakeholder engagement, community outreach, or customer service.
Added 12 mins ago
D
Account Manager, Commercial Market
Desjardins
L'étang-du-nord, QC
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
Added 12 mins ago
C
Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
- Part-time
Cineplex offers excellent opportunities for growth, this position can often lead to a more senior theatre management role (i.e.: Full-Time Theatre Manager, Sr. Theatre Manager or General…
Added 12 mins ago
SC
Senior Financial Analyst FP&A
Sleep Country
Brampton, ON
- Full-time
…sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse…
Added 12 mins ago
TA
Stock Coordinator - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Pickering, ON
- Part-time
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 12 mins ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
…performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 12 mins ago
Gestionnaire national(e), Construction / Manager, National Construction
Pure Industrial
Montreal, QC
Le ou la Gestionnaire National(e), Construction soutient l’ensemble du service de Construction nationale et Approvisionnement corporatif, et plus particulièrement l’équipe des Opérations…
Added 12 mins ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Delivery Manager, the Senior Project Manager plays a critical role in providing delivery excellence and leadership on projects within the Corporate Technology Portfolio.…
Added 12 mins ago
E
Employee Services Rep
Enbridge
Edmonton, AB · Toronto, ON
- Full-time
As an Employee Services Rep, the primary responsibility in this role is outstanding customer service to employees, in a high pressure contact centre environment. Specific accountabilities…
Added 12 mins ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
You are a skilled negotiator focused on the customer; your constant curiosity fosters your innovative style and you can equally execute ideas given to you
Added 27 mins ago
N
Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 27 mins ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 27 mins ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
The Branch Manager II is accountable for providing leadership and direction to a team of financial services and sales professionals while supporting Meridian’s mission statement. The…
Added 27 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Penetanguishene, ON
- $45,000 to $49,000 CAD / year
- Part-time
As our Member Experiences Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 27 mins ago
Senior Growth Marketing Manager, Paid Social
Brex
Vancouver, BC
…spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands…
Added 27 mins ago
Partner Operations Program Manager, Associate
Brex
Vancouver, BC
…spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands…
Added 27 mins ago
LC
Senior Account Executive, Payments
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
This position reports to the Global Payments Sales Manager and is part of the Global Payments GTM team.

Walmart Canada

(CAN) Customer Service Manager

Goderich, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

35400 HURON RD RR2, GODERICH, ON N7A 3X8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient customer flow. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Attention To Detail
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Register Opening And Closing
Cash Management
Register Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Associate Support
Credit Card Services
Protection Plans
Cashier Operations

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